Lunchbox

Talent Community - Customer

United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Food & Agriculture, Consumer SoftwareIndustries

Requirements

Candidates should be consistently available between 10:00 AM and 6:00 PM Eastern Time, and reside in the United States. Applicants are encouraged to highlight their qualifications for potential future roles within the Customer organization, including experience in Implementation, Onboarding, Support, or Configurations, and a demonstrated interest in Customer Success.

Responsibilities

The Talent Community - Customer role involves attracting and engaging potential candidates for future openings within Lunchbox’s Customer organization, managing applications, and contributing to the development of an equitable and inclusive company culture through awareness, education, celebration, and recognition of diversity, inclusion, and equity.

Skills

Lunchbox

Restaurant operations platform with POS integration

About Lunchbox

Lunchbox provides a platform designed to improve restaurant operations for businesses in the food and beverage industry. It integrates with major point of sale (POS) systems to streamline ordering processes, making them more efficient and flexible. One of its standout features is a loyalty program that helps restaurants increase customer retention and revenue, reportedly generating three times more revenue over time compared to traditional methods. The platform also consolidates third-party online orders into a single POS system, simplifying in-store operations and providing valuable data for targeted marketing. This data-driven approach allows Lunchbox's clients to achieve significantly higher first-party sales, averaging 45%, compared to the typical 10-15% seen in the industry. Unlike many competitors, Lunchbox focuses on enhancing customer loyalty and upselling through its management suite, aiming to create a more profitable experience for its clients.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$70MTotal Funding
SERIES_BCompany Stage
Food & Agriculture, Data & Analytics, Consumer GoodsIndustries
51-200Employees

Risks

Emerging startups with similar solutions could dilute Lunchbox's market share.
Economic downturns may reduce restaurant spending on tech solutions, impacting Lunchbox's revenue.
Rapid AI advancements might outpace Lunchbox's current technology offerings, affecting attractiveness.

Differentiation

Lunchbox integrates with every major POS system, streamlining restaurant operations efficiently.
The platform offers a loyalty program that triples revenue, enhancing customer retention.
Lunchbox consolidates third-party online ordering, providing valuable data for targeted marketing.

Upsides

Increased demand for digital ordering solutions boosts Lunchbox's market expansion opportunities.
Partnerships with DeliverThat and Finix enhance Lunchbox's catering and payment processing capabilities.
The rise of ghost kitchens positions Lunchbox to offer scalable solutions for new business models.

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