Talent Community - Customer at Lunchbox

United States

Lunchbox Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Food & Agriculture, Consumer SoftwareIndustries

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is fully remote from anywhere in the US.

What benefits does Lunchbox offer?

Benefits include 100% remote work, up to $500 workspace stipend, competitive salary and equity, comprehensive health coverage, online mental health therapy, unlimited PTO, paid parental leave, professional development stipend, and payment for food-related tattoos.

What is the salary range for these roles?

The job description mentions competitive salary and equity packages, but no specific salary range is provided.

What roles are available in the Customer organization?

Common roles include Implementation/Onboarding, Support, Configurations, and Customer Success.

How should I apply for these positions?

Apply now to express interest in future openings within the Customer organization; you'll gain an advantage and can select your most qualified role when jobs are posted.

Lunchbox

Restaurant operations platform with POS integration

About Lunchbox

Lunchbox provides a platform designed to improve restaurant operations for businesses in the food and beverage industry. It integrates with major point of sale (POS) systems to streamline ordering processes, making them more efficient and flexible. One of its standout features is a loyalty program that helps restaurants increase customer retention and revenue, reportedly generating three times more revenue over time compared to traditional methods. The platform also consolidates third-party online orders into a single POS system, simplifying in-store operations and providing valuable data for targeted marketing. This data-driven approach allows Lunchbox's clients to achieve significantly higher first-party sales, averaging 45%, compared to the typical 10-15% seen in the industry. Unlike many competitors, Lunchbox focuses on enhancing customer loyalty and upselling through its management suite, aiming to create a more profitable experience for its clients.

New York City, New YorkHeadquarters
2019Year Founded
$70MTotal Funding
SERIES_BCompany Stage
Food & Agriculture, Data & Analytics, Consumer GoodsIndustries
51-200Employees

Risks

Emerging startups with similar solutions could dilute Lunchbox's market share.
Economic downturns may reduce restaurant spending on tech solutions, impacting Lunchbox's revenue.
Rapid AI advancements might outpace Lunchbox's current technology offerings, affecting attractiveness.

Differentiation

Lunchbox integrates with every major POS system, streamlining restaurant operations efficiently.
The platform offers a loyalty program that triples revenue, enhancing customer retention.
Lunchbox consolidates third-party online ordering, providing valuable data for targeted marketing.

Upsides

Increased demand for digital ordering solutions boosts Lunchbox's market expansion opportunities.
Partnerships with DeliverThat and Finix enhance Lunchbox's catering and payment processing capabilities.
The rise of ghost kitchens positions Lunchbox to offer scalable solutions for new business models.

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