Workday Systems Administrator
Accurate Background60,000 - 90,000 USD/year
- Full Time
- Mid-level (3 to 4 years), Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology, IT SupportIndustries
Requirements
Candidates should possess excellent communication skills and professionalism, strong troubleshooting and problem-solving skills, 3 years of experience in a Tier 1 or 2 help desk environment, the ability to independently triage and prioritize work, a desire to continually evaluate, learn, and adopt new technologies, scripting knowledge in one or more languages such as PowerShell, and a technical degree or equivalent experience in Information Systems and Technology.
Responsibilities
The IT Administrator will manage a queue of technical support requests including updates, status resolution, and closure, troubleshoot and resolve desktop computer, networking, and other common IT issues, triage tickets and re-assign or escalate to appropriate teams, handle new hire IT hardware, account, and software setup and user offboardings, administer software vendor tools, create and maintain IT knowledge base documentation, continuously improve operational processes, and provide on-call support requiring occasional travel to the office for emergencies.
Skills
PowerShell
Troubleshooting
Problem-Solving
Scripting
Help Desk
Ticketing Systems
Desktop Support
Networking
Workwave
Software solutions for field service management
About Workwave
WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its suite of products includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, all designed to automate processes and enhance operational efficiency. WorkWave operates on a subscription model, allowing clients to customize their software access based on their needs and scale as their business grows. Additionally, the company offers specialized services for private equity investors, providing support and resources to optimize investments in the field service sector. WorkWave's goal is to continuously improve its offerings and ensure clients have access to the latest technologies while fostering a remote-first work environment for its employees.
Key Metrics
Holmdel Township, New JerseyHeadquarters
1984Year Founded
$8.1MTotal Funding
SEEDCompany Stage
Enterprise Software, Financial ServicesIndustries
201-500Employees