Supply Chain Training Manager at US Foods

Columbia, South Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Food Distribution, Supply Chain, LogisticsIndustries

Requirements

Experience overseeing Supply Chain onboarding and training (classroom, on-the-job, train the trainer)
Ability to contribute to continuous improvement of safety, performance standards, engagement, and retention for new Selectors and Drivers
Expertise in implementing learning and performance solutions (feedback, coaching, mentorship programs)
Skills in mentoring lead trainers and new hires during multi-week training programs
Proficiency in assimilating, onboarding, and assessing new talent
Capability to conduct employee training needs analysis using observations, data & analytics, and feedback
Knowledge of Supply Chain operations, processes, and metrics (productivity, quality, reliability, safety, culture integration, job knowledge, retention)

Responsibilities

Owns all warehouse training (classroom & floor) for new Selectors & Drivers during the first 90-days of employment
Leads a team of Trainers & New Hires through a multi-week onboarding period (first 90 days) as measured by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge, retention)
Directs and coordinates all aspects of onboarding and training including scheduling/assigning resources, conducting classroom & floor training, performing observations, acting as SME on process & milestones and metric tracking/success measurements
Provides actionable performance, behavioral feedback and coaching in both classroom and on the floor environments
Facilitates mentoring of new Selectors & Drivers to drive engagement through the onboarding process
Analyzes and tracks weekly Trainer’s & Associate’s performance (30/60/90-day milestones) to ensure expectations are met
Collects data to determine safety, effectiveness, retention, and sustainability of training for the continuous improvement of the program
Serves as a point of contact and collaborator for Field Market Trainers
Ensures both new and existing Associates are safely following preferred plays while meeting productivity goals
Partners with Vice President Operations, Directors, HR, Field Market Trainers, Supervisors and Managers to regularly check progress and performance of new selectors to uncover coaching opportunities and identify steps to improve performance
Reports out performance and retention data to Vice President Operations & HR while providing training recommendations and strategies based on trends
May consult in the interview, hire, performance review, discipline, and termination process in collaboration with the Vice President of Operations & HR to ensure all training needs are aligned, relevant, and delivered as expected (as needed)
Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate. Jointly accountable (with warehouse leadership) for maintaining the physical condition of the warehouse and its equipment
Performs other duties as assigned

Skills

Key technologies and capabilities for this role

Training Program ManagementOnboardingEmployee DevelopmentSafety TrainingPerformance CoachingData AnalyticsTeam LeadershipNeeds AnalysisMentorshipSupply Chain OperationsProductivity MetricsRetention Strategies

Questions & Answers

Common questions about this position

What is the employment type for this Supply Chain Training Manager role?

The position is full-time employment.

What are the main responsibilities of the Supply Chain Training Manager?

The role involves owning warehouse training for new Selectors and Drivers in their first 90 days, leading teams through multi-week onboarding, directing all aspects of training including scheduling and observations, providing feedback and coaching, facilitating mentoring, analyzing performance data, and partnering with operations and HR leaders.

What skills or experience are needed for this position?

The role requires expertise in supply chain operations, training program development, performance analysis using data and analytics, coaching and feedback delivery, and collaboration with operations and HR leaders; experience as a subject matter expert (SME) on processes is essential.

Does this role involve leading a team?

Yes, the Supply Chain Training Manager leads a team of Trainers and new hires through multi-week onboarding and mentors lead trainers and new hires.

What makes a strong candidate for the Supply Chain Training Manager role?

Strong candidates have experience in supply chain training, data-driven performance analysis, coaching new hires in warehouse environments, and partnering with operations VPs and HR to improve safety, productivity, and retention.

US Foods

Food distribution for restaurants and healthcare

About US Foods

US Foods is a leading food distributor in America, providing a wide range of food products and services to restaurants, healthcare facilities, and other food service operators. The company offers over 350,000 products, including fresh produce and culinary equipment, and operates by purchasing food in bulk and selling it to clients while also offering services like culinary expertise and business consulting. With a strong logistics network that ensures timely deliveries, US Foods also supports clients with solutions like the "Make It Now" platform during challenging times. Additionally, the company is committed to social responsibility, having donated over $32 million in food and supplies for hunger relief during the COVID-19 pandemic.

Rosemont, IllinoisHeadquarters

1853Year Founded

$340.5KTotal Funding

IPOCompany Stage

Food & Agriculture, ConsultingIndustries

10,001+Employees

Benefits

Health Insurance

Paid Time Off

Short-term and Long-term Disability

Employee Stock Purchase Plan

Life Insurance

Flexible Work Hours

Risks

Potential E. coli contamination from Taylor Farms onions could harm US Foods' reputation.

$500 million senior notes issuance increases financial risk if debt obligations aren't met.

Expansion in Buda involves significant capital investment, risking financial strain.

Differentiation

US Foods offers over 350,000 diverse products to meet varied customer needs.

The 'Make It Now' platform aids clients in recovery and reopening efforts.

US Foods provides value-added services like culinary expertise and business consulting.

Upsides

Expansion in Buda, Texas, will create 165 new jobs by December 2026.

Flexible scheduling and seven-day delivery model enhance customer service.

Advancements in cold chain logistics improve perishable food distribution efficiency.

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