Supply Chain Program Manager (SCPM)

Who We Are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations, and finance teams can manage their drivers, vehicles, equipment, and fleet-related spend in a single system. Combined with industry-leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive is seeking a highly motivated and experienced Supply Chain Program Manager (SCPM) to lead the strategic CM/JDM relationship. The SCPM will be responsible for managing supplier relationships, ensuring timely delivery, optimizing costs, mitigating risks, and being a key contributor to the overall supply chain strategy. This role requires strong cross-functional collaboration, excellent communication skills, and a proven track record of success in a fast-paced environment. The ideal candidate will demonstrate a high degree of ownership, strategic thinking, and the ability to drive significant impact.

What You'll Do:

Strategic CM/JDM Management:

• Demonstrate deep and/or broad expertise in supply chain management, acting as a subject matter expert in CM/JDM management.
• Develop and implement a comprehensive strategy to optimize delivery, quality, and cost while mitigating potential risks for key CM/JDM partners.
• Build and maintain strong relationships with CM/JDM partners at both the working and executive levels.
• Manage supplier contracts, including periodic reviews and renegotiations to ensure favorable terms for Motive.
• Conduct regular business reviews (QBRs) with suppliers, including quarterly metrics reviews and bi-annual strategic alignment meetings.
• Manage and resolve supplier-related issues and escalations effectively and timely.
• Hold suppliers accountable for contractual agreements and drive continuous improvement in cost, quality, and delivery.
• Collaborate with suppliers to ensure long-term strategic alignment in both products and technologies.

New Product Introduction (NPI):

• Build strong cross-functional relationships to enable NPI projects from concept to EOL.
• Lead the RFP negotiation and facilitate a cross-functional, data-driven, and objective supplier selection process.
• Negotiate favorable terms with suppliers, including NRE, sample costs, production costs, Capex, reliability testing, certification testing, and other related expenses.
• Support NPI efforts to ensure suppliers meet contractual obligations. Manage escalations during NPI as needed.
• Ensure appropriate capacity is in place to support business volume.

Operations Management:

• Ensure suppliers understand Motive's forecasts and orders and deliver accordingly.
• Review supply commitments weekly and resolve material shortages, capacity constraints, and other delivery issues. Develop forward-looking strategies to ensure material and capacity availability.
• Manage purchase orders and update supply plans in Motive's ERP system.
• Collaborate with planning to optimize air/ocean shipments for product availability and cost-effectiveness.
• Collaborate with quality and testing engineering teams to ensure product quality complies with Motive’s specifications and requirements.
• Develop strategies with CM/JDM to reduce lead times and overall liability.

Cost Optimization:

• Understand the cost model at the CM/JDM, including BOM and MVA breakdowns, to ensure cost reasonableness and favorability.
• Identify cost reduction opportunities and develop and execute cost optimization roadmaps in collaboration with internal teams (product, engineering, commodity management) and suppliers.