Supervisor, Service Operations at Thermo Fisher Scientific

Allschwil, Basel-Landschaft, Switzerland

Thermo Fisher Scientific Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, PharmaceuticalsIndustries

Requirements

  • Educated to Degree level, preferably in related field such as supply chain, Logistics, business, etc. or equivalent education with significant commercial content
  • Experienced in the field of supply chain management (3 to 5 years), preferably within a pharmaceutical environment (Good Distribution Practices)
  • Excellent co-ordination, able to multitask, high attention to details, team-player and leader who is able to handle stressful situations
  • Good written and verbal communication skills in German and English
  • Computer literacy (working knowledge of English is compulsory for this role)
  • Capable of working under own initiative, with minimum supervision
  • Good organizational, verbal, written and numerical skills

Responsibilities

  • Line management of a group of Supply Chain Coordinators (SCC) for Comparator
  • Ensure that the group activities are managed by the above team and/or delegated accordingly
  • Ensure projects are executed on time, right first time, and according to the scope from approved contracts with customers and suppliers
  • Liaise with external (suppliers) and internal (Finance, Warehouse, Quality, Logistics, Customer Service) stakeholders to ensure on time delivery and communication of status update
  • Competent use of Fisher systems and SOPs and perform to Fisher Quality standards and timelines
  • Management of purchase orders to comparator suppliers according to specifications (Part number creation, PO generation, communication with suppliers to ensure on-time delivery)
  • Coordination of Comparator incoming goods (organize pick up or coordinate drug delivery from suppliers, pre-alert warehouse/QA, verification of completeness and accuracy of delivery documentation, follow up on timely booking and release process)
  • Coordination of distribution orders and outbound shipments (create Distribution Orders, coordination with logistics, verification of completeness and accuracy of receipt documentation, archiving completed projects files)
  • Management of client escalations
  • Close follow-up of month-, quarter- & year-ends
  • Collection of freight estimates
  • Timely payment of supplier invoices
  • Timely issuance of client invoices
  • Coordination with Finance
  • Escalation internally as appropriate

Skills

Supply Chain Management
Line Management
Purchase Order Management
Stakeholder Liaison
SOP Compliance
Project Management
Logistics Coordination
Warehouse Coordination
Quality Assurance
Comparator Management

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters
1956Year Founded
$17MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.
Sale of anatomical pathology business could create a temporary product gap.
Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.
Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.
They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.
Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.
Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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