Supervisor, Key Accounts at Thermo Fisher Scientific

Shanghai, Shanghai, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Bioprocessing, Life Sciences, Scientific InstrumentsIndustries

Requirements

Proven experience in a sales role with a strong track record of achieving targets
Outstanding ability to understand and meet customer needs
Strong interpersonal and communication skills to foster positive relationships
Ability to gather and analyze market data efficiently
Proactive problem-solving skills and the ability to navigate complex situations
Willingness to take on additional responsibilities and special projects as needed

Responsibilities

Coordinate all aspects of the full spectrum of responsibilities, from Business Account Management (BAM) to Area Sales Manager, to ensure comprehensive coverage of the assigned customers
Understand and strictly determine customer needs, improving interaction with clients to maintain existing relationships while actively developing new ones
Provide necessary support and collaboration to the business support team, meticulously collecting and providing timely feedback on market information
Beyond selling BPG products, deliver full support for pre-sales and after-sales activities. When issues arise, maintain excellent communication with customers and leverage both internal and external resources to resolve problems promptly
Successfully accomplish tasks assigned by remarkable leaders, including special initiatives like regional New Product Introduction (NPI) and specific production line promotions

Skills

Key technologies and capabilities for this role

Account ManagementSales StrategyCustomer Relationship ManagementMarket AnalysisProblem SolvingCommunicationNew Product IntroductionBioprocessing Sales

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time position.

What is the work schedule and location for this role?

The work schedule is standard Monday-Friday in an office environment, and the team is based in Liaoning.

What skills are required for the Supervisor, Key Accounts role?

Required skills include proven sales experience with a track record of achieving targets, strong interpersonal and communication skills, ability to understand and meet customer needs, market data analysis, and proactive problem-solving.

What is the company culture like at Thermo Fisher Scientific for this team?

The culture emphasizes joining a world-class, ambitious team focused on flawless execution, driving goals forward, and making a difference in the bioprocessing market.

What makes a strong candidate for this Supervisor, Key Accounts position?

A strong candidate has proven sales experience achieving targets, excellent customer understanding and relationship-building skills, market analysis ability, proactive problem-solving, and willingness to handle special projects.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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