ServiceNow

Strategic Customers – Global 360 Deals (Elevate) Director

New York, New York, United States

ServiceNow Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise SoftwareIndustries

Requirements

The Strategic Customers – Global 360 Deals (Elevate) Director should possess strong leadership skills, excellent communication abilities, and a deep understanding of global sales strategies. Experience in working with large, complex deals and cross-functional teams is essential, along with a proven ability to build and maintain relationships with executive sponsors and stakeholders. Prior experience in HR, Legal, Finance, or similar business-enabling functions is highly desirable.

Responsibilities

This role involves serving as the central point of contact for the ‘Buy From’ side of 360 deals for specific business units, acting as the global BU liaison to sales teams, representing a unified ‘Buy From’ perspective, creating value through structured approaches to identify natural buying events, improving consistency and accountability across the 360-deal lifecycle, supporting deal execution by guiding deal architecture and risk mitigation, and building deep cross-functional relationships to align with GTM strategy and business priorities.

Skills

Cross-functional stakeholder management
Deal strategy
GTM efficiency
Sales alignment
Business-enabling functions
Risk management
Revenue growth
Operational efficiency

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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