Strategic Business Developer at Adobe

London, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, Digital MediaIndustries

Requirements

Effectively probe and challenge customers to understand current workflows and identify opportunities for Adobe’s emerging solutions to foster creative efficiency and automate asset creation
Assess the customer’s maturity with generative AI and creative tools, and deliver relevant session modules
Illustrate how Firefly, Firefly Services, Adobe Express, and Acrobat Studio can improve creativity and productivity
Set up sample brand assets (e.g. logos, design elements, templates) to help customers quickly experience the benefits of these tools
Identify ways to scale impact across the organisation
Based in London, UK, with ability to engage both in-person and remote

Responsibilities

Support creative, design, IT, and developer teams within enterprise customers to adopt Adobe’s emerging offerings—including Firefly, Firefly Services, Adobe Express, and Acrobat Studio—for creative ideation, production workflows, and automation processes
Partner with DME CSMs to validate outcomes of first customer discovery sessions, uncover potential use cases, define agendas for customer workshops, customize demos with customer assets, and ensure debriefs/follow-ups with customer sponsors to confirm engagement roadmaps
Play a key role in rolling out new engagement models and implementing use case roadmaps in partnership with Customer Success Managers (CSMs)
Qualify discovery insights collected by CSMs, agree on session agendas, and validate maturity levels and attendee profiles with customer sponsors
Ensure proper context, including details about the customer’s ecosystem, workflows, and technology in place
Select relevant use cases, customize demos accordingly, and deliver sessions across all emerging products
Qualify readiness to commit to formal pilots or Proofs of Concept (POCs)
Demonstrate the specific value these solutions bring to current and future creative workflows, measured against pre-agreed KPIs or success factors
Leverage successful use case implementations to expand the footprint of Firefly, Firefly Services, Adobe Express, and Acrobat Studio to other departments
Encourage customers to share testimonials based on successful implementations

Skills

Key technologies and capabilities for this role

Business DevelopmentCustomer EngagementFireflyAdobe ExpressAcrobat StudioCreative CloudAPIUse Case IdentificationProduct AdoptionWorkflow Automation

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

Where is this role based and what is the work arrangement?

The position is based in London, UK, with engagements both in-person and remote.

What are the main responsibilities of this role?

You will support creative, design, IT, and developer teams in enterprise customers to adopt Adobe’s emerging products like Firefly, Adobe Express, and Acrobat Studio, including discovering use cases, customizing demos, delivering sessions, and partnering with Customer Success Managers.

What is Adobe's company culture like?

Adobe is passionate about empowering people to create digital experiences, committed to hiring the best talent, creating exceptional employee experiences where everyone is respected with equal opportunity, and believes new ideas can come from anywhere in the organization.

What makes a strong candidate for this Strategic Business Developer role?

Strong candidates should have experience supporting enterprise customers in adopting creative tools, partnering with Customer Success Managers, qualifying use cases, customizing and delivering demos for products like Firefly and Adobe Express, and understanding customer workflows and ecosystems.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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