Strategic Accounts Operations Executive at Petvisor

Colombo, Western Province, Sri Lanka

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Veterinary, SaaSIndustries

Requirements

1–2 years of hands-on experience in product implementation, client onboarding, or operations support, ideally within a SaaS, healthcare, or veterinary setting
Proficient in using a variety of tools to support data analysis, project management, and client operations — including Tableau (data visualization and reporting), Smartsheet (project tracking and coordination), Jira (task and issue management), and Salesforce or similar CRM systems (account tracking and reporting)
Exceptional English communication skills—clear, timely, and professional in both written and verbal interactions
Demonstrated high attention to detail, particularly in data accuracy, process documentation, and quality control
Self-starter with a bias for action, capable of managing multiple priorities in a fast-paced, evolving environment

Responsibilities

Configure systems and manage corporate workflows in Jira, using an automation-first and AI-driven approach to reduce manual tasks
Optimize Direct Booking (OABP) and PetDesk Communication Tools, ensuring campaign accuracy while building automation to streamline recurring setup
Monitor key metrics and dashboards to spot issues early, resolve risks, and prevent escalations
Lead the rollout and ongoing improvement of the FillRate (FRDB) platform, supporting hospital teams and ensuring accurate, compliant reporting
Assist with reporting and analytics in Tableau, Looker Studio, and other dashboards, integrating AI validation for scalable insights
Support major corporate initiatives (e.g., CareVet Rebrand Phase II, AmeriVet Direct Booking Templates) through system updates and project coordination
Partner with the Manager and Corporate CX team to create clear, accessible knowledge resources—Guru cards, newsletters, and documentation
Continuously explore AI opportunities to simplify processes, improve decisions, and boost overall efficiency

Skills

Jira

automation

Direct Booking

OABP

PetDesk

Tableau

Looker Studio

FillRate

FRDB

data analysis

project coordination

Guru

SaaS

healthcare

veterinary

Petvisor

Mobile technologies for pet care professionals

About Petvisor

Petvisor operates in the pet care industry by providing mobile technologies designed for pet care professionals, particularly veterinarians. Their products enable veterinarians and pet service providers to engage with pet parents more effectively, streamline their operations, and grow their businesses. Petvisor's mobile-enabled tools allow pet parents to conveniently access services through their devices, enhancing their overall experience. Unlike many competitors, Petvisor is a parent company to several tech firms, allowing it to diversify its offerings and tap into various segments of the pet care market. The company's goal is to improve the lives of pet parents, their pets, and the professionals who care for them, while generating revenue through the technology it provides to pet care professionals.

Orlando , FloridaHeadquarters

2021Year Founded

$97.3MTotal Funding

LATE_VCCompany Stage

Consumer Software, Healthcare, Consumer GoodsIndustries

51-200Employees

Risks

Emerging pet care tech startups threaten Petvisor's market share with innovative solutions.

Rapid tech advancements require Petvisor to update offerings, straining resources and profitability.

Data privacy concerns in pet care may lead to regulatory scrutiny affecting Petvisor.

Differentiation

Petvisor offers mobile-enabled technologies enhancing service delivery for veterinarians and pet parents.

The company diversifies by owning tech companies serving veterinary health and pet services.

Petvisor's tools streamline operations and engage customers, boosting pet care professionals' efficiency.

Upsides

Petvisor secured $100 million investment, enhancing innovation and market leadership.

Increased demand for telemedicine boosts Petvisor's mobile solutions for remote pet consultations.

Pet humanization trend drives demand for premium pet care services, benefiting Petvisor.

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