Strategic Account Manager, New York at ION Group

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, ConsultingIndustries

Requirements

Experience as an Account Manager is required
Ability to build and maintain relationships with existing clients
Strong understanding of business and technology challenges
Ability to develop and execute account planning strategies
Experience with Salesforce CRM
Ability to articulate the benefits of Lab49 Consulting solutions to senior executives
Experience in proposal and SOW development

Responsibilities

Build and maintain relationships with existing clients
Research and recommend new opportunities
Provide information and guidance to clients
Develop and execute account planning and client relationship strategy
Leverage thought leadership to expand the Lab49 brand within client organizations
Identify and drive new opportunities to serve client needs
Lead and/or execute proposal and SOW efforts
Introduce new or additional Lab49 service offerings and capabilities
Articulate benefits of Lab49 Consulting solutions to executive stakeholders
Collaborate with team members to win deals through effective team-selling
Participate in meeting preparation, follow-ups, and proposal development
Contribute to deal closing activities
Utilize Salesforce CRM to track account development and opportunity pursuit
Manage team communications and events
Support onboarding and offboarding processes
Manage confidential information and support procurement relationships
Oversee compliance with Lab49 standards and support compliance initiatives
Support triage and resolution of critical program or project issues
Lead and develop cross-functional delivery teams
Ensure client satisfaction through regular stakeholder meetings and issue resolution
Escalate risks that affect client relationships or trust

Skills

Key technologies and capabilities for this role

SalesforceCRMAccount ManagementClient Relationship ManagementAccount PlanningBusiness DevelopmentProposal DevelopmentSOW Development

Questions & Answers

Common questions about this position

What is the location for this Strategic Account Manager role?

The position is based in New York.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and experience are required for this role?

Required experience includes working as an Account Manager, building and maintaining client relationships, strong understanding of business and technology challenges, account planning strategies, Salesforce CRM, and proposal/SOW development.

What does the team structure or work environment look like at Lab49?

This information is not specified in the job description.

What makes a strong candidate for this Strategic Account Manager position?

Strong candidates will have prior Account Manager experience, proven ability to build client relationships, expertise in Salesforce CRM, and a track record in proposal development and articulating consulting solutions to executives.

ION Group

Automation technology for financial sector clients

About ION Group

ION Group specializes in automation technology tailored for the financial sector, primarily serving institutional clients like investment banks, asset managers, and brokers. The company provides advanced software solutions that enhance trading, processing, and risk management activities in global financial markets. ION's products include sophisticated software platforms and APIs that enable clients to connect seamlessly to various trading venues and exchanges, ensuring efficient and accurate transactions. Unlike many competitors, ION stands out by acquiring entrepreneurial firms, which allows it to remain agile and responsive to market changes. The company's goal is to enhance efficiency and reduce operational risks for its clients through automation and innovative technology.

London, United KingdomHeadquarters

1998Year Founded

$426.5MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, FintechIndustries

5,001-10,000Employees

Benefits

Health, dental, and vision insurance

AD&D and disability insurance

Flexible spending account

Health savings account

Life insurance

Mental health care

401K plan

Performance bonus

Supplemental workers' compensation

Family medical leave & parental leave

PTO, paid holidays, sick days, bereavement leave, and volunteer time off

Commuter checks

Company social events

Employee assistance program

Free lunch

mobile phone discount

Risks

Complexity in consolidating trading platforms may lead to operational inefficiencies.

US Treasury market's clearing mandate could impose significant compliance costs.

Potential global tariffs by Trump administration may disrupt ION's global operations.

Differentiation

ION Group specializes in automation technology for the financial sector.

The company offers sophisticated software platforms and APIs for seamless trading.

ION Group constantly innovates to enhance efficiency and reduce operational risks.

Upsides

Increased demand for automation drives innovation in AI-driven trading platforms.

The rise of DeFi creates opportunities for blockchain integration in financial services.

Growing importance of ESG criteria pushes adoption of efficient reporting tools.

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