Strategic Account Manager - Metals at Rockwell Automation

Brampton, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Metals, Mining, Cement, ManufacturingIndustries

Requirements

Bachelor's degree or equivalent years of relevant work experience
Legal authorization to work in the U.S. or Canada (no sponsorship provided)
Valid driver's license
Ability to travel locally 50% of the time to customers
Preferred Requirements
5+ years of experience in account management, technical sales, industrial distribution, or an engineering firm
Prior experience working with all levels of large-project customers, including executives, management, plant engineers, and machine builders
Prior experience working in the heavy metals industry

Responsibilities

Manage a portfolio of strategic customer relationships either personally or through a medium to large team of account managers and domain experts
Be an advocate for C-level relationships including IT/OT, Engineering, Operations, and sustainability executives
Secure digital operations practices and annual recurring revenue opportunities generation practices
Be the leader: voice of the customer, voice of Rockwell core values, and influence to sell within various Rockwell levels
Consult with a range of customer representatives at different levels to identify their outcomes
Implement relationship management plans for complex customer accounts to build relationships with relevant decision makers
Negotiate customer agreements in partnership with commercial colleagues
Lead a collaborative internal team to configure a complex, tailored product and services solution for the customer
Partner internally to develop new marketing plans and identify new growth opportunities
Build a network of executives within the business sector to obtain market intelligence on industry trends and identify opportunities for expansion
Plan and implement sales strategies to specific, existing major accounts
Nurture customer relationships and identify opportunities for growth
Maintain broad customer, distributor, and Rockwell geo team relationships for accounts with multiple locations

Skills

Key technologies and capabilities for this role

account managementsales strategyC-level relationshipsIT/OTrelationship managementannual recurring revenuedigital operations

Questions & Answers

Common questions about this position

Is this position remote or does it require office work?

You may work remotely from either Toronto, Ontario, Chicago, Illinois, or Cleveland, Ohio.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are needed for the Strategic Account Manager role?

Key skills include managing strategic customer relationships, building C-level relationships, implementing relationship management plans, negotiating agreements, and leading collaborative teams to develop tailored solutions.

What is the company culture like at Rockwell Automation?

The culture emphasizes energized problem solvers who take pride in impactful work, welcomes makers, forward thinkers, and problem solvers, and values being the voice of customer and core company values.

What makes a strong candidate for this position?

Strong candidates excel at building customer relationships, leading teams, influencing at various organizational levels, and seeing ahead to future possibilities to drive growth opportunities.

Rockwell Automation

Industrial automation and information technology solutions

About Rockwell Automation

Rockwell Automation provides hardware, software, and services aimed at improving operational efficiency and sustainability in various industries, including manufacturing and food and beverage. Their products work by integrating advanced technology to streamline processes, enhance reliability, and reduce operational costs. This includes alarm notification software, cybersecurity solutions, and computerized maintenance management systems. What sets Rockwell Automation apart from competitors is their strong emphasis on sustainability and tailored solutions for specific industry needs, helping clients meet environmental standards and improve productivity. The company's goal is to drive better outcomes for clients through technological innovation and comprehensive support.

Milwaukee, WisconsinHeadquarters

1903Year Founded

$39.1MTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Enterprise Software, CybersecurityIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Paid Time off

Parental Leave

Caregiver Leave

Flexible Work Hours

Risks

Emerging AI-driven automation companies threaten Rockwell's market share with competitive solutions.

Rapid AI advancements may outpace Rockwell's offerings, requiring significant R&D investment.

Supply chain vulnerabilities, especially in semiconductors, could disrupt Rockwell's production schedules.

Differentiation

Rockwell Automation integrates cutting-edge technology to enhance operational efficiency and sustainability.

The company offers tailored solutions for diverse industries, including manufacturing and food and beverage.

Rockwell Automation emphasizes sustainability, helping clients meet environmental standards and consumer demands.

Upsides

Increased adoption of AI-driven predictive maintenance aligns with Rockwell's focus on operational efficiency.

The rise of Industry 4.0 technologies drives demand for Rockwell's integrated automation solutions.

Growing digital twin technology market offers expansion opportunities for Rockwell's software offerings.

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