VideaHealth

Strategic Account Manager

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare Technology, Artificial IntelligenceIndustries

Requirements

Candidates should possess 4-6 years of experience in management consulting or as a customer success manager, account manager, or similar role within a B2B SaaS company, with a preference for experience in health tech and/or AI applications. Strong client management and relationship-building skills, demonstrated by acting as a strategic advisor to customers, are essential, along with excellent messaging abilities.

Responsibilities

The Strategic Account Manager will be responsible for developing and maintaining strong executive relationships with key client stakeholders, serving as a strategic advisor and problem solver for client leadership to ensure they realize the full potential of AI and expand use cases over time. They will collaborate closely with Customer Success and Implementation teams to ensure smooth onboarding and client success, create and execute strategic account plans to identify growth opportunities, co-develop AI use cases with clients, drive revenue growth through renewals, upgrades, and expansion, provide accurate sales forecasting, and stay updated on industry trends to guide dental professionals through digital transformation.

Skills

Stakeholder Management

Executive Relationship Management

Strategic Account Management

Account Planning

Cross-functional Collaboration

Problem Solving

Client Advocacy

ROI Analysis

VideaHealth

AI solutions for dental diagnostic accuracy

About VideaHealth

VideaHealth focuses on improving dental care using artificial intelligence (AI) technology. The company provides tools that help dental service organizations (DSOs) and individual clinicians enhance their diagnostic accuracy and transparency in patient care. Their AI solutions integrate into existing dental practices, allowing professionals to make more precise diagnoses, which can lead to better treatment outcomes and increased patient satisfaction. VideaHealth differentiates itself by offering a subscription or licensing model for its services, ensuring a steady revenue stream while also providing demos to showcase their technology. The main goal of VideaHealth is to transform dental care by enhancing diagnostic capabilities and building trust between patients and their dental providers.

Key Metrics

Boston, MassachusettsHeadquarters

2018Year Founded

$25.8MTotal Funding

SERIES_ACompany Stage

AI & Machine Learning, HealthcareIndustries

51-200Employees

Benefits

Fast paced and collaborative work culture in which you can gain experience, grow your technical skills and work on a wide variety of challenges over your time with us

A team led by a VP of Engineering who spent the first half of his career as an engineer who understands what engineers need to thrive and whose mission is for Videa to be the best team you'll ever join.

Competitive pay and equity.

Agile organization where being senior translates to being a mentor and role model for others. We lead by example.

Technical challenges on the leading edge of innovation where software and machine learning

Risks

Emerging dental AI startups threaten VideaHealth's market share.

Regulatory challenges may arise with new AI algorithm introductions.

Dependence on DSOs poses risks if they switch to competitors.

Differentiation

VideaHealth offers the only FDA-cleared dental AI pediatric algorithm on the market.

The company collaborates with DSOs to enhance diagnostic accuracy and transparency.

VideaHealth integrates AI solutions seamlessly into existing dental practices.

Upsides

Partnerships with DSOs like Heartland Dental expand VideaHealth's market reach.

The rise of personalized dental care aligns with VideaHealth's AI tool development.

Increasing 3D dental imaging adoption offers expansion opportunities for VideaHealth's AI capabilities.

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