Strategic Account Manager at Entrata

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Multifamily Housing, Property ManagementIndustries

Requirements

Experience in the multifamily housing industry
3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus
A bachelor's degree
A genuine passion for sales, exceptional presentation skills, and the ability to close deals
An understanding of how to cultivate client relationships
Demonstrated ambition, assertiveness, confidence, honesty, and discipline
Social intelligence and the capacity to build lasting, high-quality relationships with clients and colleagues
Proven sales results and a track record of success
The ability to work independently
Advantageous Skills and Experiences
Experience with CRM software
Knowledge of property management software
Experience working with a remote team
Strong analytical and problem-solving skills
Existing relationships within the property management industry
Familiarity with the latest trends in property management technology
Multilingual proficiency to cater to diverse clients

Responsibilities

Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts
Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs
Develop account plans that outline strategies for growth, upsell opportunities, and retention
Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts
Possess a deep understanding of Entrata's product suite and how it adds value to clients
Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products
Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience
Communicate effectively with clients to convey product updates, new features, and relevant information

Skills

Key technologies and capabilities for this role

SaaS SalesCRMAccount ManagementClient RelationshipsUpsellConsultative SellingQuota BearingProperty Management SoftwareMultifamily HousingPresentation Skills

Questions & Answers

Common questions about this position

What is the salary range for the Strategic Account Manager position?

The salary range is $90,000 - $130,000 a year, and in addition to base salary, this role is eligible for commission. This band covers the full salary range for the role, with offers depending on factors like experience, skills, and internal equity.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills and experience are required for this role?

Required qualifications include experience in the multifamily housing industry, 3-5+ years of experience in technology/software sales (SaaS, PaaS, enterprise software, etc.) a plus, a bachelor's degree, passion for sales, exceptional presentation skills, ability to close deals, and understanding of client relationships.

What is the company culture like at Entrata?

Entrata has a dynamic team environment where the Account Manager works closely with cross-functional teams including Sales, Implementation, and Support to ensure client success, emphasizing collaboration, relationship-building, and a seamless client experience.

What makes a strong candidate for this Strategic Account Manager role?

Strong candidates demonstrate ambition, assertiveness, confidence, honesty, discipline, social intelligence, proven sales results, a track record of success, and the ability to work independently, along with advantageous skills like CRM experience, property management software knowledge, and analytical skills.

Entrata

Property management software with integrated tools

About Entrata

Entrata provides property management software that simplifies the management of apartment communities. Its platform offers a single-login access to various online tools, including websites, mobile apps, payment processing, lease signing, accounting, and resident management. This software allows property management companies to operate more efficiently by integrating with third-party applications through an open API, enabling customization of their technology solutions. Unlike many competitors, Entrata focuses on creating a comprehensive suite of tools that enhance both operational efficiency and resident experiences. The goal of Entrata is to streamline property management processes and improve the overall experience for both property managers and residents.

Lehi, UtahHeadquarters

2003Year Founded

$493.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, Real EstateIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Paid Vacation

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Parental Leave

Employee Discounts

Risks

'Inception Fraud' poses a significant risk to property management companies, including Entrata.

The convergence of hospitality and residential technology increases competition in the multifamily market.

New tech-enabled hospitality companies can challenge Entrata's market position.

Differentiation

Entrata offers a single-login, open-access platform for property management.

The platform integrates with third-party applications through an open API.

Entrata serves over 20,000 apartment communities with comprehensive management tools.

Upsides

Entrata's partnership with Freddie Mac enhances residents' financial stability through credit-building.

The integration with Respage boosts marketing and automation capabilities for property managers.

Entrata's expanded API program facilitates seamless technology integrations with partners like Hott Solutions.

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