Strategic Account Director at GE Healthcare

Bangkok, Bangkok, Thailand

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Minimum Bachelor's Degree with 10+ years experience in Business Management or Sales/Marketing OR equivalent years of progressive leadership experience
Fluent in English communication
Demonstrated business management and resource allocation skills including business plan development
Experience structuring and closing large and complex strategic deals and experience handling C-suite customers
Strong coordination, commercial, influencing, and advanced negotiation skills
Strong business acumen; financial and organizational skills
High-level presentation and interpersonal skills; able to communicate and present ideas to customers in a way that produces understanding and impact that builds effective strategic relationships
Ability to energize, develop, and build rapport, collaboration, and influence at all levels

Responsibilities

Establishes productive, professional relationships with key personnel in assigned customer accounts and develops into trusted advisor and customer advocate for key account stakeholders/executive sponsors
Develops and maintains customer mapping, including next generation leadership, internal relationship dynamics, and the customer’s competitive landscape
Proactively assesses, clarifies, and validates customer needs and understands drivers of the customer need including vision/mission/financial objectives on an ongoing basis
Drives a joint ‘company - strategic account customer’ planning process that develops mutual performance objectives, financial targets, and critical milestones for a one- and three-year period that truly addresses needs of the account’s vision/mission and creates new business opportunities for GEHC
Collaborates with internal GEHC stakeholders including strategic accounts solutions architect, ASEAN Strategic Accounts Director, and region/global product, service, digital teams to address customer needs
Acts as a primary customer point of contact, represents One GE Healthcare across multimodality projects, cross-P&L business events, and accountability for issue resolution in selected strategic accounts
Maintains high customer satisfaction ratings that meet company standards
Manages multiple projects and effectively communicates progress updates to GE and customer leadership on a monthly/quarterly basis
Provides ongoing feedback to management, product, services, and marketing teams
Creates business plans that have both short- and long-term phases and truly represent addressing the needs of the accounts' vision/mission
Analyzes accounts to develop a business plan and strategy that creates new business opportunities for all GE Healthcare products & services

Skills

Key technologies and capabilities for this role

Account ManagementStrategic PlanningRelationship BuildingCustomer MappingSales GrowthStakeholder EngagementJoint PlanningHealthcare Solutions

Questions & Answers

Common questions about this position

What is the location for this Strategic Account Director role?

The role is based in assigned Strategic Accounts located in Bangkok, Thailand.

What are the key responsibilities of this position?

Key responsibilities include establishing relationships with key personnel, developing customer mapping, assessing customer needs, driving joint planning processes, collaborating with internal stakeholders, acting as primary customer contact, maintaining high satisfaction ratings, managing projects, and creating business plans.

What skills are essential for success in this role?

Essential skills include building trusted advisor relationships, understanding customer needs and drivers, strategic planning for sales growth, collaboration with cross-functional teams, and managing multiple projects with strong communication.

What is the company culture like at GE HealthCare?

GE HealthCare fosters an innovative environment where every voice makes a difference, emphasizing turning ideas into world-changing realities and building a healthier world through collaborative and purpose-driven work.

What makes a strong candidate for this Strategic Account Director position?

A strong candidate excels at building executive-level relationships, developing account strategies for sales growth, collaborating across teams, and driving joint planning with customers to achieve mutual goals in the healthcare sector.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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