Strategic Account Director at Checkr

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, HR TechnologyIndustries

Requirements

10+ years of consultative experience managing and growing large enterprise relationships (≥ $15M) with complex organizational structures and deep technical/product needs
Demonstrated success closing new lines of business in major global accounts, navigating multiple stakeholders (EVPs, CXOs, end-users) in extended sales cycles
Proven record of exceeding revenue-based targets with an innovative or disruptive technology solution, including detailed account planning and executive communication
Skilled at synthesizing technical information and simplifying it for executive audiences, while maintaining the ability to discuss product features and integration details with day-to-day practitioners
Strong negotiation, communication, and presentation skills—capable of building credibility and trust at all organizational levels
Comfort managing competing priorities in a fast-paced environment, juggling multiple large accounts while working cross-functionally to deliver impactful results
A collaborative mindset: you thrive when planning, executing, iterating, and celebrating wins with your team and partners

Responsibilities

Establish and maintain strong VP/C-suite relationships, guiding the customer’s strategic direction and cultivating executive-level buy-in for expansions and new product adoption
Create a roadmap for increasing revenue through multi-unit adoption (e.g., across new business lines), collaborating cross-functionally with internal teams to execute on shared product roadmaps
Lead structured account planning, including quarterly business reviews and executive readouts, to surface value delivered, address challenges, and position future product opportunities
Negotiate and close high-value contracts, ensuring alignment with customer needs, Checkr’s broader strategy, and the spirit of genuine partnership
Provide consultative guidance, leveraging data and insights to highlight how new features or enhancements can boost operational efficiency and ROI for the client
Advocate internally for product improvements by relaying market trends and future needs learned through the client’s feedback and business objectives
Coordinate with cross-functional partners (Engineering, Product, Sales, Support) to swiftly resolve escalations, clarify requirements, and ensure a consistent, high-quality customer experience

Skills

Strategic Account Management

Executive Relationships

Quarterly Business Reviews

Contract Negotiation

Revenue Expansion

Account Planning

Cross-Functional Collaboration

Product Roadmap Alignment

Deal Negotiation

Customer Success

Checkr

Provides background check services for employers

About Checkr

Checkr provides background check services primarily for businesses, staffing agencies, and recruiters. Their platform allows clients to conduct thorough background screenings to verify potential employees' histories, which is especially important in high-risk industries. The service operates on a software-as-a-service (SaaS) model, where clients subscribe to access a user-friendly dashboard and various features that help manage the background check process efficiently. Checkr also offers educational resources to promote fair hiring practices. Unlike many competitors, Checkr's platform includes innovative solutions like Checkr Assess, which can significantly reduce talent acquisition costs. The company's goal is to help businesses hire trustworthy employees while ensuring compliance and promoting fair hiring practices.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$535.1MTotal Funding

SERIES_ECompany Stage

Data & Analytics, ConsultingIndustries

1,001-5,000Employees

Benefits

A fast-paced and collaborative environment

Learning and development allowance

Competitive compensation and opportunity for advancement

100% medical, dental, and vision coverage

Up to 25K reimbursement for fertility, adoption, and parental planning services

Flexible PTO policy

Monthly wellness stipend, home office stipend

Risks

Recent layoffs suggest potential financial instability or restructuring challenges for Checkr.

Departure of key personnel may lead to internal restructuring and operational disruptions.

Acquisition of Inflection and workforce reduction could lead to integration challenges.

Differentiation

Checkr offers rapid background checks using advanced technology, surpassing traditional providers.

The company promotes fair hiring practices, aligning with modern corporate social responsibility goals.

Checkr's SaaS model provides a user-friendly platform with compliance resources and partner integrations.

Upsides

Increased demand for digital background checks boosts Checkr's remote verification capabilities.

The gig economy's growth enhances demand for Checkr's quick and reliable background checks.

AI integration in HR tech allows Checkr to improve accuracy and speed of checks.

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