Store Lead, Retail - Winter - Full Time at Altera

Blue Mountains, Ontario, Canada

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, HospitalityIndustries

Requirements

Past retail experience is not required but considered a strong asset
Ability to communicate, solve problems, strong decision-making skills and attention to detail
Ability to perform frequent lifting and carrying and stand for long periods of time
Must be able to work a flexible schedule that includes weekends, days, evenings and holidays

Responsibilities

Support store leadership in daily operations by leading through example, delivering exceptional customer service, and contributing to all areas of sales and merchandising
Ensure an outstanding guest experience through strong product knowledge, efficient POS transactions, and maintaining a clean, organized sales floor
Support daily store operations, including sales, merchandising and inventory
Provide direction to sales associates, ensuring store standards and guest experience expectations are met
Ensure retail team completes open and closing procedures, including handling cash and end of day reporting
Serve as the first point of contact for guest questions
Assist with training new associates on products, policies, and guest experience practices
Provide feedback to leadership that influences the planning for future seasons
Embrace and actively participate in a culture of teamwork between all employees that achieves the department's targets

Skills

Key technologies and capabilities for this role

Customer ServiceSalesMerchandisingInventory ManagementPOS TransactionsCash HandlingTeam LeadershipProduct KnowledgeTrainingProblem Solving

Questions & Answers

Common questions about this position

What is the hourly rate for the Store Lead position?

The hourly rate is $19.29 for this full-time role.

What benefits are offered to employees in this role?

Benefits include a free Alterra Mountain Pass for employees to ski or ride at Alterra destinations, family passes, discounts on lift tickets, free skating, staff-priced meals and Starbucks, staff room rates at hotels, and retail savings at brands like Burton and The North Face.

What skills and abilities are required for this position?

Key requirements include the ability to communicate, solve problems, strong decision-making skills, attention to detail, physical ability to lift/carry frequently and stand for long periods, and flexibility to work weekends, days, evenings, and holidays. Past retail experience is a strong asset but not required.

What is the company culture like at Blue Mountain Resort?

The culture emphasizes authenticity, empowerment, collaboration, and purpose, with active participation in teamwork to achieve department targets.

What makes a strong candidate for the Store Lead role?

Strong candidates have past retail experience (a strong asset), demonstrate leadership by providing direction to associates, deliver exceptional customer service, and show problem-solving, decision-making, and teamwork skills.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters

2023Year Founded

$10.7MTotal Funding

SEEDCompany Stage

Consumer Software, AI & Machine LearningIndustries

11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.

Managing 1,000 autonomous AI agents poses safety and ethical challenges.

Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.

Their first product offers a unique Minecraft experience with interactive AI agents.

Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.

AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.

The rise of AI companions in mental health indicates a market for empathetic agents.

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