Bachelor's Degree (Preferred) in Business Administration or related field, or an equivalent combination of education and/or experience
Five years of experience in a retail grocery environment with increasing levels of responsibility
Two years of experience in an assistant store manager or similar level role
Excellent written and verbal communication skills
Strong organization, prioritization, decision-making, problem solving and conflict management skills
Strong leadership abilities with capability to work in a hands-on environment
Strong strategic planning and business acumen skills
Strong knowledge of retail store operations; knowledge of retail management systems
Proficient in Word, Excel and PowerPoint
Depending on company location, ability to communicate in Spanish is highly desirable
Ability to meet the physical demands of the role (as described)
Responsibilities
Provide focused and effective leadership to store associates that develops a positive, high performing, customer focused store culture
Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals
Develop and monitor department budget as required. Prepares quarterly and yearly budgets with assistance
Responsible for the overall profit and loss financial performance of the store including budgeted sales, gross profit and controllable expenses
Maintains constant follow-up to ensure budgeted sales, gross profit and controllable expense goals are being achieved
Coordinates store activities to ensure successful operations and compliance as measured by various checks and audits (Safety/Food Safety, Human resources, Merchandising, Loss Prevention, Department of Labor, OSHA, etc.)
Oversee that the corporate Merchandising and Inventory programs are followed by the departments and partner with corporate business partners as needed to ensure that operations and merchandising standards are fully communicated and followed
Implements and maintains work schedules, labor control and store payroll expense control programs for the location
Implements the OWN IT! (One customer to Wow Now by Interacting and providing Total satisfaction) service programs, and models high standards of service to achieve a customer oriented store
Interacts with the local neighborhood or community to positively position the Company’s presence
Maintain current knowledge of industry or local trends and best practices; make recommendations to improve current programs and processes
Additional responsibilities may be assigned as needed