starszy(-a) specjalista(-ka) relacji z klientem at Santander

Olsztyn, Warmian-Masurian Voivodeship, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, FinanceIndustries

Requirements

Minimum secondary education
At least two years of experience in banking
Appreciation for contact with people and building long-term relationships based on trust
Ability to set ambitious goals and feel comfortable knowing what you're striving for
Comfortable working both individually and in a team
Desire to develop in banking and acquire new knowledge
Desirable
Communicative English skills enabling contact with foreign clients and assistance in selecting banking products
Experience in selling investment products (including funds)
Category B driving license

Responsibilities

Supporting clients with more demanding needs in selecting the best banking products and services
Ensuring professional service and the best experiences related to visiting the branch
Active collaboration between bank units (leading and cross-segment client perspective)
Offering and promoting banking products
Realizing individual and team sales tasks, for which monthly attractive premiums are awarded
Telephone and direct contact with clients
Building long-term relationships with bank clients and acquiring new ones
Daily handling of cash transactions (in cash branches) and non-cash transactions in the branch
Working in accordance with applicable procedures and standards implemented in all distribution channels

Skills

Client Relations

Customer Service

Banking Products

Sales

Investment Funds

English Communication

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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