[Remote] Staff Technical Services Engineer at Imagine Pediatrics

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

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Requirements

A minimum of 8-10 years of experience serving in an Information technology services department
Preferred experience in health care IT
Intermediate level skills and a proven track record of leading continual process improvement initiatives
Advanced understanding of computer hardware, operating systems, and software, including Microsoft Office

Responsibilities

Support Imagine Pediatrics employees and the portfolio of technologies they use
Design and implement high value, corporate-scale technical initiatives
Lead efforts to train and develop the technical skills of junior team members
Serve as the technical subject matter expert for corporate strategic initiatives
Lead communication and collaboration efforts cross-functionally
Instill a culture of continual process improvement within the technical services team
Provide elevated/escalation level technical support to junior team members
Lead the design of technical training material and documentation
Work during regularly scheduled shifts and provide after-hours assistance as needed
Perform other duties as assigned

Skills

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees