[Remote] Technical Lead - Observability Operations at CVS Health

Connecticut, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

7+ years of experience in automation engineering, observability, or SRE roles
Experience with infrastructure-as-code and observability-as-code principles
Strong understanding of modern observability solutions such as AppDynamics, Grafana Stack, Splunk, and custom observability solutions
Experience with Ansible, Jenkins, and Git
Knowledge of automation and observability-as-code to scale operational capability
Experience in partnering with Operations teams to integrate and correlate data and events
Strong technical direction and guidance for observability operations
Experience in orchestration of telemetry and platform modernization
Experience in designing and implementing automated remediation and recovery actions
Experience in enabling CI/CD and GitOps for observability
Experience in integrating observability deployment and configuration into CI/CD pipelines
Experience in maintaining and enhancing homegrown observability tools and integrations
Experience in promoting observability as code
Experience in driving adoption of code-first observability strategies
Experience in embedding instrumentation and alerting directly into the SDLC
Experience in agile collaboration using tools like Jira, Jira Align, and ServiceNow
Experience in tracking bugs, tasks, and user stories to illustrate progress
Strong technical leadership and influence across teams

Responsibilities

Lead Automation-First Strategy
Define and execute a roadmap to automate observability deployment, configuration, and lifecycle management
Streamline Operational Workflows
Eliminate manual processes by engineering intelligent workflows
Orchestrate Telemetry & Platform Modernization
Automate the ingestion, normalization, and correlation of telemetry data
Transition legacy observability tooling to modern platforms
Engineer Self-Healing Capabilities
Design and implement automated remediation and recovery actions
Integrate observability deployment and configuration into CI/CD pipelines
Maintain and enhance homegrown observability tools and integrations
Promote Observability as Code
Drive adoption of code-first observability strategies
Embed instrumentation and alerting directly into the SDLC
Utilize tools like Jira, Jira Align, and ServiceNow to manage sprints, backlogs, and releases
Track bugs, tasks, and user stories to illustrate progress
Mentor and influence across teams
Provide technical leadership to engineers and operational partners

Skills

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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