Zoox

Staff Technical Operations Engineer

Foster City, California, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Robotics & Automation, AI & Machine Learning, Automotive & TransportationIndustries

Requirements

Candidates should have over 10 years of IT experience, including at least 5 years in real-time operations. Expert-level experience in building and leading technical teams is required, along with a strong understanding of networking, cloud computing, and troubleshooting.

Responsibilities

The Staff Technical Operations Engineer will develop and lead a 24/7 real-time technical team, serving as the primary point of contact for mission-critical operations. They will oversee operational observability for Zoox’s robot fleet, implement real-time monitoring solutions, and deliver technical support for WAN, POP, and IoT solutions. The role also involves coordinating with multiple technical teams to enhance IT operations and championing SRE principles to improve system reliability and performance.

Skills

Troubleshooting
Networking
Cloud Computing
Automation
Incident Response
Monitoring
SRE
WAN
IoT
Observability
Real-time Operations

Zoox

Develops autonomous electric ride-hailing vehicles

About Zoox

Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.

Key Metrics

Menlo Park, CaliforniaHeadquarters
2014Year Founded
$1,206.2MTotal Funding
ACQUISITIONCompany Stage
Automotive & Transportation, Energy, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Health Insurance
Maternity & Paternity Leave
Vacation & Paid Time Off
Sick Days
Free Lunch or Snacks
Employee Assitance Program

Risks

Increased competition from Waymo and Cruise may impact Zoox's market share.
Expansion into new cities introduces regulatory and operational challenges for Zoox.
Partnership with Williams Racing may divert focus from core vehicle development.

Differentiation

Zoox designs vehicles specifically for autonomous operation, unlike retrofitting existing cars.
Zoox's vehicles feature a unique, futuristic design with advanced AI systems.
Zoox offers a fully integrated ride-hailing service optimized for safety and efficiency.

Upsides

Zoox's expansion into Austin and Miami opens new markets and data collection opportunities.
Partnership with Williams Racing boosts Zoox's brand visibility in the U.S. market.
Hiring former Tesla executive Gao could accelerate Zoox's technological advancements.

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