Director of Engineering, Operations Tools Suite
Serve Robotics- Internship
- Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have over 10 years of IT experience, including at least 5 years in real-time operations. Expert-level experience in building and leading technical teams is required, along with a strong understanding of networking, cloud computing, and troubleshooting.
The Staff Technical Operations Engineer will develop and lead a 24/7 real-time technical team, serving as the primary point of contact for mission-critical operations. They will oversee operational observability for Zoox’s robot fleet, implement real-time monitoring solutions, and deliver technical support for WAN, POP, and IoT solutions. The role also involves coordinating with multiple technical teams to enhance IT operations and championing SRE principles to improve system reliability and performance.
Develops autonomous electric ride-hailing vehicles
Zoox focuses on creating a fully integrated autonomous ride-hailing service designed specifically for urban transportation. Unlike other companies that modify existing vehicles for self-driving capabilities, Zoox has engineered its own vehicle from the ground up, optimizing it for safety, efficiency, and passenger comfort. The vehicle features advanced sensors, cameras, and AI systems that allow it to navigate complex city environments. It can carry up to four passengers in a spacious interior, ensuring a pleasant ride experience. Safety is paramount, with rigorous testing and collaboration with regulatory bodies to meet high standards. Additionally, Zoox's vehicles are fully electric, promoting sustainability by reducing emissions. The company also develops a user-friendly ride-hailing platform that uses data analytics to improve routing and reduce wait times. Zoox aims to enhance urban mobility while prioritizing safety and environmental responsibility.