Zoom

Head of Infrastructure Engineering

United States

Zoom Logo
$171,800 – $375,900Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

The Head of Infrastructure Engineering should possess a Bachelor’s degree in Computer Science, Engineering, or a related field, and have 10+ years of experience managing a large global IT team in companies with 10,000+ employees. Hands-on experience with IAM (Okta, SailPoint), OS (macOS, Windows, Linux), Endpoint Management (Workspace One, Jamf, InTune, VDI), Vulnerability Management (Qualys, Tenable), Unified Communications (Zoom, Google Workspace), Service Management (ServiceNow, Jira), and IaaS (AWS, GCP) are required.

Responsibilities

As the Head of Infrastructure Engineering, the individual will lead and rapidly scale Zoom’s global corporate IT infrastructure function, applying IT technologies to drive business results. They will be responsible for fostering a highly positive and collaborative mindset, driving change, developing partnerships, and fostering trust and collaboration within the team. The role also encompasses exceptional project delivery experience, monitoring and interpreting changes in employment legislation, developing HR policies to ensure compliance, conducting audits, delivering training, and advising management on HR-related risk mitigation strategies.

Skills

IAM (Okta, SailPoint)
OS (macOS, Windows, Linux)
EndPoint Management (Workspace One, Jamf, InTune, VDI)
Vulnerability Management (Qualys, Tenable)
Unified Communications (Zoom, Google Workspace)
Service Management (ServiceNow, Jira)
IaaS (AWS, GCP)

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

Key Metrics

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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