Staff Software Engineer, Ops Efficiency at Airwallex

Singapore

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Payments, Financial ServicesIndustries

Requirements

Minimum qualifications:
Bachelor’s degree in Computer Science or related fields
At least 5+ years of software engineering experience
Strong ability to quickly understand complex business processes and propose effective technical solutions
Excellent organizational and communication skills, with proven ability to collaborate across different teams and stakeholders
Solid software engineering skills, with experience in backend development using Kotlin or Java
Hands-on experience in building scalable, robust automation or workflow systems
Self-driven and proactive in identifying problems and driving improvements
Preferred qualifications:
At least 1+ year of experience leading or mentoring engineers, ideally as a team lead or project lead
Experience applying AI or machine learning techniques to solve real-world problems, especially in automation or risk detection scenarios
Familiarity with commonly used automation and workflow tools in cloud environments (e.g., AWS, GCP, Kubernetes, CI/CD pipelines)
Experience mentoring or guiding junior engineers in a technical capacity
Previous experience working in fintech, payments, or a fast-paced startup environment
Familiarity with compliance

Responsibilities

Design, build, and maintain scalable automation tools and systems that improve internal operational efficiency and customer onboarding experience
Develop and implement AI and data-driven solutions to predict user risks and prevent fraudulent/malicious activities
Collaborate with stakeholders (product managers, operations, compliance, and other engineering teams) to define requirements and deliver impactful solutions
Participate in architectural discussions and code reviews, contributing to high-quality engineering standards
Continuously improve system reliability, performance, and scalability
Serve as a technical role model for junior team members and support their technical growth when needed

Skills

Key technologies and capabilities for this role

AutomationAIRisk DetectionScalable SystemsUser OnboardingSoftware EngineeringMentoring

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This is an onsite role based in Singapore.

What is the salary range for this position?

This information is not specified in the job description.

What are the minimum qualifications for this role?

Minimum qualifications include a Bachelor’s degree in Computer Science or related fields and at least 5+ years of software engineering experience, plus a strong ability to quickly understand complex business processes and propose effective technical solutions.

What does the Ops Efficiency team do?

The Ops Efficiency team focuses on driving operational excellence by automating and optimizing processes for Airwallex’s internal ops teams, building tools to streamline user onboarding and registration approval, predict and mitigate user risk, and leveraging AI and automation to enhance efficiency.

What experience makes a strong candidate for this role?

Strong candidates have 5+ years of software engineering experience, a Bachelor’s degree in Computer Science or related fields, and the ability to understand complex business processes, with potential to mentor junior team members as the team grows.

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Eastern District, Hong KongHeadquarters

2015Year Founded

$877.4MTotal Funding

SERIES_ECompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.

Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.

Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.

The company integrates financial services into platforms, enhancing customer experience and efficiency.

Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.

The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.

Airwallex's expansion in EMEA with new offices boosts its international market presence.

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