Staff Quality Engineer
CVS Health- Full Time
- Senior (5 to 8 years)
TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.
TrueML Products is seeking a highly experienced and motivated Staff Quality Engineer I to join our dynamic team and serve as the technical lead for our Quality Engineering function. This role is critical in driving our overall quality strategy, establishing best practices, and ensuring the delivery of high-quality software products. This position will report to the Sr. Director of Program & Operations and be deeply involved in defining the test automation architecture and leading the QE team. The ideal candidate is a hands-on leader with a process improvement mindset. We are looking for someone eager to solve complex testing challenges and leverages GenAI tooling as a second-nature.
Fintech solutions for debt collection and management
TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.