About the Job
As a Staff Product Manager, you will drive business outcomes for LaunchDarkly’s core products: feature management product and platform. You’ll make feature flags essential to the modern tech stack by delivering a world-class developer experience both inside and outside of our main web application. Your work will ensure that Launchdarkly flags are seamlessly integrated into software workflows, enabling trusted, flexible release strategies, and unlocking deeper platform engagement through advanced capabilities.
In this role, you’ll partner with engineering and design to define how modern teams manage feature delivery and shape our long-term strategy for software control. You’ll lead strategic planning, market and customer research, and collaborate across revenue, marketing, and technical teams to accelerate adoption and deepen platform usage.
We’d prefer this person to be based in the Bay Area, but are open to remote US for the right candidate.
Responsibilities
- Discovery: Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities. Translate insights into actionable long-term product vision and roadmap.
- Product strategy: Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution. Collaborate with engineering and design counterparts to scope and deliver high-impact initiatives that align with organizational objectives.
- Project leadership: Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value. Ensure alignment across stakeholders and deliverables meet high-quality standards and timelines.
- Customer relationships: Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features. Provide clear product positioning, enablement, and support.
- Be a trusted partner and leader: Act as a senior liaison for key customers and internal stakeholders. Gather strategic feedback, align product direction with client needs, and provide expert guidance on solution adoption and use.
About You
- Fluent in the developer tool landscape: You have a strong grasp of how modern engineering teams build, test, deploy, and operate software—and you stay curious about emerging tools, trends, and technologies that shape developer workflows.
- Customer-centric: You are driven to deeply understand customer challenges and needs, and craft solutions that both achieve business outcomes and provide real differentiating value.
- Product sense & passion for craft: You love great software, and can’t stand bad software. You have a strong focus on craft, quality, performance, and trust.
- Collaborative: You excel at partnering flexibly with diverse teams – refining problems, prioritizing, and shaping solutions with cross-functional partners.
- Excellent storyteller: You communicate complex ideas with clarity and empathy—whether in product briefs, customer narratives, or executive updates—to align teams and inspire action.
- High agency: You are motivated to achieve success and have a strong sense of ownership to deliver great outcomes across a broad range of responsibilities. If you see something that needs to be done, you make sure it happens.
- Business acumen: You have a proven track record tying technical solutions to business objectives, and can align projects to meet customer and company goals.
Qualifications
- Technical insight: 5+ years building developer tools or infrastructure products. Experience translating complex technical requirements into product roadmaps and leading technical solution design discussions with engineering teams.
- Modern development expertise: Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures. Track record of identifying and capitalizing on emerging developer workflow trends (e.g., GitOps, platform engineering, observability).
- Self-dir