[Remote] Sr. Technical Product Manager, Developer Platform at TrueML

San Francisco, California, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Define and drive the product vision, strategy, and roadmap for TrueML's internal developer platform
Conduct user research and gather feedback from engineering teams to understand their needs, pain points, and opportunities for improvement
Prioritize and manage the product backlog, making data-driven decisions to ensure the platform delivers
Collaborate with teams to ensure adherence to comprehensive security practices within the platform
Foster a positive and fulfilling developer experience
Streamline workflows, automate processes, and implement cutting-edge tools to accelerate development cycles
Champion engineering excellence, elevating code quality, reliability, and security through robust platform solutions and best practices
Create an environment where engineers can experiment, innovate, and leverage the latest technologies, including AI, to build world-class products
Drive developer productivity, efficiency, and innovation
Ensure the platform is secure and safeguard sensitive information

Responsibilities

Product Vision and Strategy
User Research and Feedback
Product Backlog Management
Security and Compliance
Developer Experience
Workflow Automation and Optimization
Engineering Excellence
Innovation and Experimentation
Platform Security and Compliance
Collaboration and Communication

Skills

TrueML

Fintech solutions for debt collection and management

About TrueML

TrueML operates in the financial technology sector, focusing on enhancing the financial services experience for consumers. Its main product, TrueAccord, is a digital platform that streamlines debt collection and recovery, using intelligent technology to improve outcomes for businesses while ensuring a positive experience for consumers. TrueML also offers True Life Solutions, which includes consumer-facing tools like Engage, a communication platform that connects consumers with debt collectors and creditors, helping them manage and pay down debts. Unlike many competitors, TrueML emphasizes inclusivity and customer-friendliness in its approach to financial services. The company's goal is to make financial services accessible to everyone, regardless of their financial situation, and to transform the often challenging experience of managing debts into a more manageable and respectful process.

16011 College Blvd Suite 130, Lenexa, KS 66219, USAHeadquarters

2013Year Founded

$199.9MTotal Funding

VENTURE_UNKNOWNCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

401(k) Retirement Plan

Family Planning Benefits

Mental Health Support

Wellness Program

Risks

Emerging fintech startups may erode TrueML's market share with similar solutions.

Consumer privacy regulations like GDPR could impact TrueML's operations significantly.

Economic downturns may challenge TrueML's ability to recover debts effectively.

Differentiation

TrueML uses machine learning to personalize debt collection outreach across digital channels.

TrueAccord platform optimizes debt recovery while enhancing customer experience and brand loyalty.

True Life Solutions offers tools like Engage to help individuals manage and pay down debts.

Upsides

Retain product recovered $375 million in past-due balances since January 2023.

Thomas Overton's appointment as CTO enhances focus on machine learning capabilities.

Retain reduces operational costs by automating delinquency communications, increasing efficiency.

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