Senior Research Consultant
UserTesting- Full Time
- Senior (5 to 8 years)
Candidates must possess at least 10 years of experience leading user research, demonstrating a strong background in conducting fast-paced, mixed-method research to inform early-stage product strategy and uncover new opportunities. They should be able to translate ambiguous problem spaces into clear direction through sharp insights and strategic thinking, and possess the ability to partner closely with design, product, and engineering teams to rapidly test concepts and iterate on ideas.
As a Staff UX Researcher, the individual will lead research to inform product strategy, translate ambiguous problem spaces into clear direction, collaborate with various teams to test concepts and shape MVPs, craft compelling narratives to influence stakeholders, mentor peers, champion a user-centered mindset, and influence multiple product areas to scale the impact of research.
Online marketplace connecting consumers with local professionals
Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.