SSD Brasil - IT Analyst III (Data Center Missão Critica) at Santander

State of São Paulo, Brazil

Santander Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Experiência em ambientes de missão crítica (Data Center)
  • Experiência em cabeamento estruturado
  • Experiência básica em telecomunicações
  • Experiência em gerenciamento de hardware (montagem e configuração)
  • Experiência em gerenciamento de mídias (fitoteca)
  • Conhecimento em ITIL ou COBIT
  • Superior Completo, Tecnologia da Informação preferencialmente
  • Desejável conhecimento básico em gerenciamento de projetos
  • Desejável conhecimento em Metodologia Agile
  • Desejável conhecimento em configuração de hardware/servidores
  • Desejável Inglês e Espanhol
  • Experiência em ferramenta ImVision Manager (desejável)
  • Disponibilidade para atuação fora do horário comercial (e escala deslocada)
  • Trabalhar sob pressão
  • Liderança, dinamismo e habilidade na comunicação verbal e escrita
  • Cumprir e fazer cumprir os Processos, KPIs/SLAs

Responsibilities

  • Realizar vistorias periódicas nos ambientes de Data Center
  • Monitorar as demandas e execução pelas equipes terceiras/residentes
  • Responsável pela montagem da infra básica (racks, réguas, conexões etc.)
  • Implementar infraestrutura de cabeamento de novos projetos (cabos ópticos e metálicos)
  • Executar testes de cabeamento estruturado
  • Receber materiais e equipamentos destinados a novos projetos
  • Acompanhar terceiros e fornecedores envolvidos em atividades relacionadas ao Data Center
  • Acompanhar a execução das atividades pelo time residente
  • Fazer a organização das atividades com base nos processos e ferramentas ITSM da empresa
  • Realizar a gestão e acompanhamento das tarefas diárias

Skills

Key technologies and capabilities for this role

Data CenterStructured CablingFiber OpticsCopper CablingHardware AssemblyHardware ConfigurationITILCOBITITSMProject ManagementAgileImVision ManagerTelecommunications

Questions & Answers

Common questions about this position

What benefits are offered for this IT Analyst position?

Benefits include auxílio refeição, convênio médico, convênio odontológico (plano básico e intermediário), vale transporte, flex férias, day off aniversário, parceiros de academia (Totalpass, Wellhub), flex working (híbrido), platforms de treinamento, linhas de carreira, flex learning, auxílio creche, and programa Nascer with licença paternidade estendida.

Is this IT Analyst role remote or onsite?

It's a hybrid model with 2 days home office and 3 days presencial at CTC Campinas.

What are the essential skills required for this Data Center IT Analyst role?

Essential requirements include experience in missão crítica environments (Data Center), cabeamento estruturado, basic telecomunicações, gerenciamento de hardware (montagem e configuração), gerenciamento de mídias (fitoteca), and knowledge in ITIL or COBIT.

What is the company culture like at Santander Serviços Digitais Brasil?

The team supports people and helps businesses prosper, with organization of activities based on ITSM processes and tools, cumprimento de processos, KPIs/SLAs, and emphasis on liderança, dinamismo, habilidade na comunicação, trabalhar sob pressão, and availability for non-standard hours.

What makes a strong candidate for this IT Analyst III position?

Strong candidates have superior completo in Tecnologia da Informação (preferred), desejável inglês e espanhol, experience with ImVision Manager, availability for non-commercial hours and shifted scales, plus soft skills like working under pressure, leadership, dynamism, and communication.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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