[Remote] Data Center Operations Engineer at Kraken

United States

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$110,000 – $176,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, BlockchainIndustries

Requirements

3+ years experience of data centre operations in a highly security focused environment
3+ years experience working in a large-scale data centre environment
Experience with power, cooling and airflow management of physical devices
Basic knowledge of IP addressing and subnets/gateway configuration
Demonstrated accountability for site or system ownership in a large-scale environment
Strong documentation discipline and ability to maintain a single source of truth for assets, capacity, and dependencies
Understanding of financial planning or forecasting in an operational context
Ability to collaborate across teams and regions with transparency and professionalism
Ability to perform under pressure with high attention to detail
Physical labour skill, able to lift more than 25 kgs

Responsibilities

Performs expert preventive and corrective on-site maintenance on critical exchange infrastructure
Installs and configures complex server and networking systems
Provides comprehensive on-site facility support, including installation, decommissioning, and break/fix work
Manages contractors, subcontractors, and vendors to ensure compliance with site procedures
Responsible for maintaining site-level asset accuracy, documentation, and ITAM, NetBox (IPAM, DCIM) updates, ensuring all documentation and rack layouts remain accurate, audit-ready, and traceable
Supports financial and capacity planning through cost projections and renewal tracking
Leads or assists in capacity planning to maintain adequate spare capacity and plan timely backfills
Assume on-call responsibilities and duties per the schedule & travel as needed to support physical data centre and office locations
Monitors, maintains, and troubleshoots physical infrastructure, including on-call and travel duties as required

Skills

Key technologies and capabilities for this role

Data Center OperationsInfrastructure OperationsNetwork InfrastructureCompute InfrastructurePreventive MaintenanceCorrective MaintenanceOn-site MaintenanceHardware InstallationSystem Configuration

Questions & Answers

Common questions about this position

What is the salary range for the Data Center Operations Engineer position?

The salary range is $110K - $176K.

Is this Data Center Operations Engineer role remote?

Yes, the role is fully remote, with Krakenites in 70+ countries.

What skills are required for the Data Center Operations Engineer role?

Candidates need 3+ years of data centre operations experience in a highly security-focused environment, plus 3+ years working with complex server and networking systems, on-site maintenance, and managing vendors.

What is the company culture like at Kraken?

Kraken is a fully remote, mission-focused company rooted in crypto values, with a world-class team of Krakenites united by their conviction in crypto and blockchain to accelerate global adoption for financial freedom.

What makes a strong candidate for this Data Center Operations Engineer position?

A strong candidate is a dynamic, innovative self-starter with the ability to think outside the box, solve complex problems sustainably, and handle hands-on data center tasks including on-call and travel duties.

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$108.5MTotal Funding

SERIES_CCompany Stage

Crypto & Web3, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary and equity plan

401k contribution plan

Vacation & Generous PTO

Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.

Regulatory scrutiny in the EU may raise Kraken's compliance costs.

The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.

The platform provides advanced charting tools for professional traders and technical analysts.

Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.

Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.

The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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