Sr. UX Researcher

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Fintech, Trading Platforms, BrokerageIndustries

Requirements

Candidates should have at least 5 years of UX research experience in complex environments such as fintech, trading, or enterprise software. Expertise in a broad range of research methods, including generative and evaluative techniques, is required.

Responsibilities

The Sr. UX Researcher will lead research initiatives to bridge complex trading workflows with intuitive product design, applying various methodologies to uncover user needs and validate solutions. Responsibilities include conducting generative and evaluative research, concept validation, behavioral and quantitative research, and deep dives into trader psychology. The role involves translating insights into user-centered solutions through collaboration with cross-functional teams, developing personas and journey maps, advocating for research-backed decisions, and presenting findings compellingly. Additionally, the researcher will partner with market researchers and data analysts, and establish research frameworks and best practices.

Skills

UX Research

User Experience

Qualitative Research

Quantitative Research

User Interviews

Surveys

Usability Testing

Data Analysis

Reporting

Cross-functional Collaboration

NinjaTrader

Comprehensive trading platform for active traders

About NinjaTrader

NinjaTrader provides a trading platform tailored for active traders and small trading firms involved in futures, forex, and options markets. The platform allows users to analyze markets, develop trading strategies, and execute trades. It offers advanced charting, market analysis, and trade simulation tools for free, enabling users to test their strategies without financial risk. NinjaTrader generates revenue through trade commissions, fees for premium features, and partnerships with third-party vendors for additional tools. A key feature is its support for automated trading strategies, allowing users to create algorithmic systems that execute trades based on set criteria, which helps reduce emotional decision-making. The platform also emphasizes risk management, encouraging users to trade only with risk capital. Overall, NinjaTrader aims to help traders make informed and less stressful trading decisions while providing a customizable trading experience.

Denver, ColoradoHeadquarters

2004Year Founded

PRIVATE_EQUITYCompany Stage

Data & Analytics, FintechIndustries

201-500Employees

Risks

Regulatory scrutiny from recent fines could lead to operational disruptions.

New sentiment tools may not be well-received, affecting user engagement.

Executive changes could lead to strategic shifts misaligned with user expectations.

Differentiation

NinjaTrader offers a free platform for advanced charting and trade simulation.

The platform supports automated trading strategies, reducing emotional decision-making.

NinjaTrader provides extensive third-party add-ons for a customizable trading experience.

Upsides

Increased millennial interest in futures trading expands NinjaTrader's customer base.

Winning Best Brokerage for Futures enhances NinjaTrader's reputation and attracts more traders.

New leadership from Tobin McDaniel may bring strategic insights to fintech offerings.

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