Senior Technical Writer
BestowFull Time
Senior (5 to 8 years)
Candidates should have deep technical writing expertise combined with AI fluency and experience using AI tools to accelerate content creation. Proven ability to operate independently, partner across teams, and take accountability for documentation quality and strategic impact is essential. Experience in the financial technology sector is preferred.
The Sr. Technical Writer will own the end-to-end documentation experience for the platform, leading the creation, maintenance, and improvement of customer-facing content including Help topics, release notes, and email communications. They will leverage AI tools for research and content creation while ensuring human insight drives clarity and accuracy. Responsibilities include acting as the voice of the customer, writing UX content, partnering with product management, engineering, and marketing, tracking documentation impact using KPIs, promoting best practices in technical writing and responsible AI use, and ensuring documentation is part of the Agile definition of done.
Technology solutions for private investment partnerships
Juniper Square provides a comprehensive platform for managing private investment partnerships in sectors like commercial real estate, private equity, and venture capital. The platform supports all phases of the investment lifecycle, including fundraising, investor operations, and fund administration. It connects general partners (GPs) and limited partners (LPs), facilitating communication and collaboration throughout their investment journeys. By automating processes and making critical investment data easily accessible, Juniper Square helps reduce manual work and accelerates investment closings. Unlike its competitors, Juniper Square offers a universal system tailored specifically for private markets, accommodating firms of any size and complexity. The company's goal is to simplify and enhance the investment process, ensuring secure management and sharing of sensitive information.