Staff ServiceNow IT Asset Management Developer/Engineer
CVS HealthSalary not specified
- Full Time
- Junior (1 to 2 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries
Requirements
Candidates must possess a current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations such as CIS-ITSM, CIS-HRSD, or CIS-CSM, along with Micro-Certifications. They should also have at least 8 years of configuration/development experience for complex, highly-capable technologies.
Responsibilities
The Sr. Technical Consultant will serve as the technical expert for customer engagements, configuring ServiceNow Service Delivery products based on best practices, supporting customer process definition and re-engineering, advising customers on leveraging ServiceNow capabilities, leading design workshops, and guiding customers in completing documentation. They will also develop integration components, prepare customer-facing deliverables, manage multiple projects, promote continuous improvement, support sales activities, and provide training and mentoring to the delivery team and partner ecosystem, potentially requiring up to 50% travel.
Skills
IT Asset Management
Customer Engagement
ServiceNow Configuration
Process Re-engineering
Stakeholder Collaboration
Platform Configuration
Best Practices
ServiceNow
Cloud-based platform for digital workflows
About ServiceNow
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.
Key Metrics
Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees