Sr. Software Development Engineer, EcoSystems at Highspot

Vancouver, British Columbia, Canada

Highspot Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Sales Enablement, AIIndustries

Requirements

  • 8+ years of relevant industry experience
  • 3+ years leading large-scale, complex projects or teams as an engineer or tech lead
  • Obsessed with distributed systems at scale, infrastructure reliability, scalability, security, and continuous improvement
  • Strong problem-solving skills and the ability to work independently
  • Passion for supporting internal partners, like research, to understand their needs
  • Excellent communication skills to build consensus with stakeholders, both internally and externally
  • Deep knowledge of modern cloud infrastructure, including Kubernetes, Kafka, AWS, and Azure
  • Strong Candidates May Also: Expertise in Ruby
  • Strong Candidates May Also: Have built scalable ML systems

Responsibilities

  • Develop product features and a platform with the highest quality
  • Define and meet scalability, uptime, performance, and security goals
  • Lead by example and mentor others to produce extensible and maintainable code used across products
  • Partner cross-functionally with UX and Product Management to create the best software possible
  • Take on the role of a technology leader in our most challenging cross-functional projects
  • Support the professional growth of others by actively mentoring individuals
  • Leverage extensive knowledge and experience to exert technical influence over multiple teams, enhancing their productivity and effectiveness through sharing
  • Resolve major customer technical issues in production, and contribute to internal and external technical documentation
  • Set technical strategy and oversee the development of high-scale, reliable infrastructure systems
  • Work across many of Highspot partners and their EcoSystems
  • Design processes (e.g. postmortem review, incident response, on-call rotations) that help the team operate effectively and never fail the same way twice

Skills

Backend Engineering
System Architecture
AI Agents
Prompt Orchestration
Agent Memory
Contextual APIs
Decision Workflows
Scalable Services
Microservices
Permissioning

Highspot

AI-powered sales enablement platform

About Highspot

Highspot provides a sales enablement platform that helps sales teams improve their productivity and efficiency. Its main product, Highspot Copilot, is an AI-powered digital assistant that delivers the right content to sales representatives at the right time, enhancing their ability to engage and convert potential buyers. The platform supports sales teams by managing sales content, preparing reps for different selling scenarios, and facilitating personalized interactions through digital sales rooms. Highspot also includes features for onboarding and training sales reps, ensuring they are well-prepared for real-world situations. Unlike many competitors, Highspot focuses on driving measurable outcomes such as increased win rates and reduced ramp time for sales reps. The goal of Highspot is to empower sales teams to close deals more effectively and generate higher revenue.

Seattle, WashingtonHeadquarters
2012Year Founded
$625.1MTotal Funding
SERIES_FCompany Stage
Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees

Benefits

Medical, dental, vision, disability, & life benefits
Group Retirement Savings Plan (RRSP)
Matching employer contributions (DPSP) with immediate vesting
3 Weeks of Paid Vacation
Generous Holiday Schedule
Quarterly Recharge Fridays
Flexible work schedules
Professional development opportunities
Discounted ClassPass membership
Access to coaches & therapists
2 Volunteer days per year

Risks

Highspot faces competition from larger rivals like Salesforce and Oracle.
Recent layoffs may impact Highspot's operational efficiency and innovation.
Reliance on AI technologies exposes Highspot to data privacy and ethics concerns.

Differentiation

Highspot offers a unified sales enablement platform with AI-driven features.
The platform integrates content management, training, and engagement intelligence for sales teams.
Highspot Copilot enhances sales productivity with AI-powered digital assistance.

Upsides

Highspot is recognized as a leader in the Forrester Wave report Q3 2024.
The partnership with Krisp enhances voice productivity in remote sales environments.
Highspot's Meeting Intelligence improves real-world coaching for better sales outcomes.

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