Sr Salesforce Engineer at Sysco

Costa Rica

Sysco Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
TechnologyIndustries

Requirements

  • 5 years of hands-on Salesforce development experience, preferably in Sales Cloud, Service Cloud, and CRMA
  • 3 years of experience building scalable Salesforce applications in an agile environment
  • Salesforce Certifications: Admin, Advanced Admin, Platform App Builder, Platform Developer I, Consultant (Sales and/or Service)
  • Strong Salesforce Lightning knowledge and understanding
  • High level of technical understanding of various supported technologies
  • Functional understanding of Salesforce optimization and improvement processes
  • Complex level of problem-solving skills due to multiple systems and multi-technology landscapes
  • Good time management abilities and resource management skills to work on several projects
  • Ability to mentor Junior Software Engineers
  • Excellent customer service skills, both written and verbal
  • Ability to work with minimal direct supervision, accept responsibility, and take ownership

Responsibilities

  • Design, develop, and deliver high-performance Salesforce applications with a focus on scalability, efficiency, and best practices
  • Develop using Salesforce tools such as Flows, Apex, Visualforce, Lightning (Aura) Components, and Lightning Web Components
  • Customize and optimize Salesforce Service Cloud features, including Case Management, Service Console, Knowledge Articles, Flows, and Omni-Channel routing
  • Integrate Salesforce with external systems using REST/SOAP APIs
  • Conduct code and configuration reviews while enforcing Salesforce development standards and best practices
  • Monitor, troubleshoot, and resolve issues in Salesforce environments (e.g., production bugs) in a timely manner
  • Transform functional requirements into high-quality Salesforce solutions, ensuring alignment with business objectives
  • Design and implement scalable Salesforce architectures with deep knowledge of data models, security, and platform constraints
  • Collaborate with cross-functional teams in agile ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives) to ensure alignment and value delivery
  • Deliver out-of-the-box and custom Salesforce solutions, including successful CRMA implementations
  • Document technical solutions, processes, and troubleshooting steps for knowledge sharing and future reference
  • Identify risks, analyze potential outcomes, and propose solutions to meet business needs
  • Research and analyze industry trends to drive innovation and continuous improvement on the Salesforce platform
  • Present results, demos, and technical findings effectively to different audiences, adapting complexity as needed
  • Stay current with emerging technologies in enterprise SaaS, cloud, web, and mobile ecosystems
  • Work with the Product Owner and Functional Analysts to design and deliver technical solutions to support business functions
  • Coach junior developers to promote a flexible mindset and develop technical competence

Skills

Salesforce
Sales Cloud
Service Cloud
Apex
Visualforce
Lightning Aura Components
Lightning Web Components
Flows
REST APIs
SOAP APIs
Case Management
Service Console
Omni-Channel

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters
1970Year Founded
IPOCompany Stage
Food & AgricultureIndustries

Benefits

Health Insurance
401(k) Retirement Plan
401(k) Company Match
Professional Development Budget
Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.
Reliance on partnerships for technology advancements may pose risks if results are unmet.
Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.
The company provides flexible payment options and waives delivery minimums for scheduled deliveries.
Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.
The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.
Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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