Sr Salesforce Engineer at Sysco

Costa Rica

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5 years of hands-on Salesforce development experience, preferably in Sales Cloud, Service Cloud, and CRMA
3 years of experience building scalable Salesforce applications in an agile environment
Salesforce Certifications: Admin, Advanced Admin, Platform App Builder, Platform Developer I, Consultant (Sales and/or Service)
Strong Salesforce Lightning knowledge and understanding
High level of technical understanding of various supported technologies
Functional understanding of Salesforce optimization and improvement processes
Complex level of problem-solving skills due to multiple systems and multi-technology landscapes
Good time management abilities and resource management skills to work on several projects
Ability to mentor Junior Software Engineers
Excellent customer service skills, both written and verbal
Ability to work with minimal direct supervision, accept responsibility, and take ownership

Responsibilities

Design, develop, and deliver high-performance Salesforce applications with a focus on scalability, efficiency, and best practices
Develop using Salesforce tools such as Flows, Apex, Visualforce, Lightning (Aura) Components, and Lightning Web Components
Customize and optimize Salesforce Service Cloud features, including Case Management, Service Console, Knowledge Articles, Flows, and Omni-Channel routing
Integrate Salesforce with external systems using REST/SOAP APIs
Conduct code and configuration reviews while enforcing Salesforce development standards and best practices
Monitor, troubleshoot, and resolve issues in Salesforce environments (e.g., production bugs) in a timely manner
Transform functional requirements into high-quality Salesforce solutions, ensuring alignment with business objectives
Design and implement scalable Salesforce architectures with deep knowledge of data models, security, and platform constraints
Collaborate with cross-functional teams in agile ceremonies (daily stand-ups, sprint planning, sprint reviews, retrospectives) to ensure alignment and value delivery
Deliver out-of-the-box and custom Salesforce solutions, including successful CRMA implementations
Document technical solutions, processes, and troubleshooting steps for knowledge sharing and future reference
Identify risks, analyze potential outcomes, and propose solutions to meet business needs
Research and analyze industry trends to drive innovation and continuous improvement on the Salesforce platform
Present results, demos, and technical findings effectively to different audiences, adapting complexity as needed
Stay current with emerging technologies in enterprise SaaS, cloud, web, and mobile ecosystems
Work with the Product Owner and Functional Analysts to design and deliver technical solutions to support business functions
Coach junior developers to promote a flexible mindset and develop technical competence

Skills

Key technologies and capabilities for this role

SalesforceSales CloudService CloudApexVisualforceLightning Aura ComponentsLightning Web ComponentsFlowsREST APIsSOAP APIsCase ManagementService ConsoleOmni-Channel

Questions & Answers

Common questions about this position

What Salesforce technologies and skills are required for this Sr Salesforce Engineer role?

The role requires fluency in Salesforce Sales and Service Cloud architecture, development using Flows, Apex, Visualforce, Lightning (Aura) Components, Lightning Web Components, and customization of Service Cloud features like Case Management, Service Console, Knowledge Articles, Omni-Channel routing, plus REST/SOAP API integrations.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What does the team structure look like for this role?

This role has no direct reports but involves mentorship of Junior Software Engineers as needed, collaboration with cross-functional teams in agile ceremonies, and working with the Product Owner and Functional Analysts.

What makes a strong candidate for this Sr Salesforce Engineer position?

Strong candidates demonstrate high-level innovation, creative thinking, deep technical understanding of Salesforce technologies, complex problem-solving skills across multi-technology landscapes, agile collaboration experience, and ability to mentor juniors while delivering scalable solutions.

Sysco

Foodservice distribution for restaurants and healthcare

About Sysco

Sysco Corporation specializes in foodservice distribution, primarily serving restaurants, healthcare facilities, and educational institutions. The company offers a variety of products and services, including food items, kitchen equipment, and marketing support, tailored to meet the specific needs of its clients. Sysco differentiates itself from competitors by providing comprehensive solutions, such as the "Restaurants Rising Toolkit" during the COVID-19 pandemic, which helps restaurants adapt to new dining trends. The goal of Sysco is to make running a restaurant easier and more profitable for its clients.

Houston, TexasHeadquarters

1970Year Founded

IPOCompany Stage

Food & AgricultureIndustries

Benefits

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Professional Development Budget

Performance Bonus

Risks

Increased competition from tech-driven solutions could impact Sysco's market share.

Reliance on partnerships for technology advancements may pose risks if results are unmet.

Socially responsible investing trends may pressure Sysco to improve ESG standards.

Differentiation

Sysco offers comprehensive B2B solutions, including food products, equipment, and marketing services.

The company provides flexible payment options and waives delivery minimums for scheduled deliveries.

Sysco's 'Restaurants Rising Toolkit' supports restaurants adapting to new dining trends.

Upsides

Sysco can capitalize on the demand for plant-based and alternative protein products.

The rise of ghost kitchens offers Sysco opportunities for specialized supply chain solutions.

Digital transformation in foodservice allows Sysco to enhance service offerings and engagement.

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