Thorough knowledge of governing documents and account agreements
Mastery of fiduciary duties, applicable laws and oversight, including trust and tax law, estate planning techniques, financial planning, asset management, and prudent investment principles
Extensive knowledge of various NT resources and fiduciary standards and practices
Ability to combine technical knowledge with fact-finding and analysis to develop advice-driven solutions
Excellent communication skills to explain complicated concepts in non-technical terminology
Excellent time management skills, responsiveness, diplomacy, and tact
Ability to recognize fiduciary risk issues and apply prudent risk management and judgment
Ability to cultivate relationships with referral sources and external professional advisors
Willingness to travel to meet clients where appropriate
Mentoring and leadership skills to teach less experienced partners and advise on fiduciary issues
Commitment to continued development of fiduciary and advisory skills
Responsibilities
Manages assigned account base of sophisticated wealth management clients by working with client service team, clients, and their professional advisors to develop a thorough understanding of the client’s needs and goals
Leads client conversations for goals-driven wealth management and holistic advice; provides proactive advice on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions
Utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement
Delivers focused client service with proactive contact through written and verbal communication
Applies fiduciary knowledge and judgment to complex fiduciary relationships; complies with internal policies, processes, and procedures for risk management
Cultivates relationships with referral sources and external professional advisors; identifies and develops new business opportunities; participates in community and professional organizations representing NT
Travels to meet with clients considering revenue, new business opportunities, or servicing requirements
Teaches and mentors less experienced partners; advises Relationship Advisors on fiduciary issues; serves as subject matter expert; provides leadership on fiduciary projects and committees
Assists Relationship Advisors with fiduciary issues, including shadowing or serving as Fiduciary Specialist for unassigned accounts
Collaborates with the service team and utilizes NT resources to ensure timely delivery of high-quality fiduciary service, issue resolution, effective communication, and coordination with client’s professional advisors