Sr Project Mgr

Position Overview

• Location Type: Field Based (Must reside near a Major Airport)
• Employment Type: Full Time
• Salary: Not specified

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Responsibilities

• Leads a matrixed team of implementation project resources (Implementation Consultants, Field Engineering, Forms Fulfillment, Network Engineering, Onsite Training, etc) in the execution of remote and onsite client software implementations.
• Maintains singular accountabilities for all aspects of the implementation process by holding all project resources accountable to the completion of tasks and meeting the project milestone dates.
• Acts as primary implementation point of contact and escalation point for project stakeholders including all functional CDK departments, Customers, and Third-Party Suppliers.
• Develops Implementation Project Plan to include project scope, resource requirements, key milestones, risk mitigation plan and installation success criteria.
• Provides status updates, tracks open issues, and works with all CDK groups to resolution of issues as required.
• Develops, tracks and reports key implementation progress metrics.
• Ensures Customer satisfaction through follow-up, responsiveness, and thorough communication.
• Utilizes effective management, negotiation, and influencing skills both internally and externally to ensure a successful implementation of all products and services within scope of each project.
• Completes onsite and/or virtual discovery on all Customer installations, ensuring accurate inputs.

Requirements

• Not specified

Application Instructions

• Not specified

Company Information

• Company: CDK Global
• Industry: Automotive Software
• Location: Field Based (Open to candidates from IL, TX, GA, FL, MN, MI, TN, OK, LA, AR, AL, MS, KS, MO, NE, IA, IN)