[Remote] Sr. Program Manager at Nava

Remote

Nava Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 5+ years of experience overseeing delivery outcomes and client relationships for a set of small- to medium-sized projects
  • Experience with Custom Software or Cloud infrastructure programs/projects
  • Previous experience in managing Paid Family Leave Benefits Programs
  • Experience working with or for state government agencies
  • Ability to grow agile development teams and manage projects at scale
  • Experience using agile frameworks like scrum, kanban, or SAFe
  • Familiarity with agile development practices such as continuous integration and continuous delivery
  • Empathetic communication and relationship-building skills

Responsibilities

  • Cultivate strong, trusting relationships with government partners
  • Maintain high situational awareness at the agency level
  • Detect and resolve risks and issues collaboratively with the delivery team and program stakeholders
  • Engage clients on a continuing basis to ensure their needs are met or exceeded
  • Maintain awareness of the broader project landscape and potential for new opportunities and risks
  • Grow portfolio accordingly with surge contract line item numbers (CLINs), option years, and negotiations with prime contractors
  • Collaborate across projects and across the organization to proactively anticipate and solve problems
  • Support the creation of delivery environments built on mutual trust between government partners and the team
  • Scale efforts through a team of project managers and other functional delivery leads
  • Manage all contracts and finances within the portfolio in coordination with the finance team
  • Set and uphold standards for delivery excellence and client service
  • Apply Nava's policies and guidance at the program level
  • Participate in developing and delivering company objectives and key results

Skills

Nava

Develops software for government service improvement

About Nava

Nava Public Benefit Corporation focuses on improving the delivery of government services through user-friendly software solutions. The company partners with federal, state, and local government agencies to enhance the digital experience for citizens, making services more accessible and effective. Nava's approach involves service design and software development, often resulting in long-term contracts where they provide ongoing support and improvements. They gained initial recognition for their work on HealthCare.gov and have since expanded to other public programs. A key aspect of Nava's operations is its commitment to diversity, equity, and inclusion, ensuring that their workforce reflects the communities they serve. The goal of Nava is to build trust between the government and citizens by transforming how services are delivered, especially during critical times.

Washington, District of ColumbiaHeadquarters
2015Year Founded
$2.1MTotal Funding
DEBT_PPCompany Stage
Government & Public Sector, Social ImpactIndustries
201-500Employees

Benefits

Medical, dental, & vision
20 days of PTO accrued
Unlimited sick leave
Paid parental leave
Sabbatical leave
401k contributions match at 4% of your salary
Flexible work arrangements
$1,000 new home office set up budget, monthly phone allowance
Monthly partial reimbursement for utilities (where applicable)
$2,000 annual tuition & professional development budget
Equity stock options
Employee referral program
Commuter benefits

Risks

Dependence on government contracts exposes Nava to financial instability from budget changes.
AI use in government services may face scrutiny over data privacy and ethics.
Resistance to digital transformation within government agencies could delay project outcomes.

Differentiation

Nava specializes in user-friendly software solutions for government services.
The company is a public benefit corporation focused on social impact projects.
Nava's diverse workforce reflects the communities it serves, enhancing solution equity.

Upsides

Nava's AI-driven solutions enhance public benefits enrollment, increasing accessibility.
Government IT modernization trends offer Nava expansion opportunities in digital transformation.
Strategic partnerships, like with Aquia Inc., boost Nava's cybersecurity and cloud capabilities.

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