Sr. Marketing Supervisor at Remitly

Manila, Metro Manila, Philippines

Remitly Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Marketing, Legal ServicesIndustries

Requirements

  • Bachelor’s degree holder
  • 3 - 5 years’ experience in campaign management / Marketing focused experience
  • Was able to handle marketers / execute marketing two or more channels from start to finish
  • In-depth understanding of business process and operations – For external hires: Business Acumen
  • Project Management, task traffic coordination (Basic to advance)
  • Experienced A/B Testing
  • Knowledge in Monday.com and Pardot is a plus

Responsibilities

  • Oversee, mentor, and develop a pool of marketing experts in LNNA Small Law Segment
  • Execute Employee Performance Management, Training & Development, and Reporting
  • Effectively and efficiently complete all projects and tasks through effective project and stakeholder management
  • Deliver multiple initiatives and projects on time and within budget
  • Monitor capacity of production team via project management tool
  • Provide narrative and marketing insight for all ongoing LNNA Campaigns (product and segment)
  • Support the Business unit and Director of Segment Marketing on creative concept development (email, newsletters, journals, direct mail, literature, white paper, articles, case studies, webinar, e-billboard, web pages, Ceros Pages, registration/landing pages) to project launch / execution and results reporting and tracking
  • Leverage existing tools and reports to assist in tracking marketing effectiveness versus objectives (campaign stats reporting, A/B test results, campaign spends, etc.)
  • Support the development of monthly department executive reports, financial and customer analysis, quarterly marketing dashboards
  • Work with team to clearly communicate plans to stakeholders
  • Execute special projects/assignments on a needed basis
  • Collaborate with stakeholders and Operations Manager on planning and Implementation and problem solving
  • Initiate and execute process improvements for the business
  • All other adhoc tasks as assigned
  • Assist the manager in achieving or exceeding REPH key initiatives covering operational efficiency, business maturity, leadership culture, customer experience, and culture and branding
  • Ensure the services provided by the team to stakeholders and customers are within or above the set targets for quality, efficiency, and cost-effective performance
  • Provide 2nd level handling of escalation related to operational or functional issues
  • Lead and implement process improvement projects (Kaizen, Lean or Six Sigma) for the year within or outside of own area
  • Support compliance with established processes
  • Achieve or exceed baseline target of team deliverables per business unit
  • Manage tools and resources such as hardware, software, online/offline, and materials of the employees
  • Utilize best practices in tools automation, process improvement and documentation
  • Receive, review, monitor and manage workload and assignments of his/her team
  • Mentoring, Coaching, Training, and Process Documentation and Presentation

Skills

Project Management
Marketing Campaigns
Performance Management
Training & Development
Reporting
Stakeholder Management
Creative Concept Development
Email Marketing
Direct Mail
Webinars
A/B Testing
Campaign Analytics
Dashboards
Process Improvement

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters
2011Year Founded
$423.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend
Office Culture
Flexible PTO, Schedules and Leaves
DEI Learning Opportunities
Community Engagement
Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.
AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.
Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.
The company leverages technology for a seamless user experience via its app and website.
Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.
AI agents in operations could reduce costs and improve Remitly's efficiency.
Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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