[Remote] Sr. Manager Solution Consulting - AMS at ServiceNow

Austin, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

8+ years in technical consulting, solution engineering, or customer-facing technical roles
3+ years of management experience, preferably leading technical teams of 5+ individuals
Deep understanding of AI, ML, integration, and emerging technologies
Working knowledge of software development practices
Experience in enterprise software sales cycle and technical evaluation process
Experience in leveraging or critically thinking about how to integrate AI into work processes
Core competency: Curiosity – Passion for AI and emerging technologies
Core competency: Inspire – ability to influence, engage and motivate others
Core competency: Collaboration & Communication – Proven ability to work across functions
Core competency: Change Agility – Thrives in ambiguity and fast iteration

Responsibilities

Lead, mentor, and develop a team of Senior Advisory Solutions Consultants and Architects
Partner with field teams and work directly with customers to build intelligent, scalable AI solutions
Continuously develop the team to stay ahead of technology and market trends
Evolve sales motion based on lessons learned
Participate in customer engagements to ensure exceptional customer experience
Work with Major Area leaders to identify high-value opportunities and develop engagement strategies
Drive and develop thought leadership and influence product roadmap
Create re-usable components and accelerators for future engagements
Drive adoption of AI-powered tools and automation to drive deal velocity
Manage talent acquisition, onboarding, and retention strategies

Skills

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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