[Remote] Director, People Solutions at Lime

United States

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$149,000 – $256,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Micromobility, Shared Mobility, TransportationIndustries

Requirements

10+ years of experience in People Operations, HR Systems, or related fields
Demonstrated success leading global teams in transforming and scaling systems for growth
Proven ability to design and execute scalable People processes
Depth in People Operations and systems design
Ability to elevate People Operations into a strategic driver of growth
Thrives in complexity and sees transformation as opportunity, bringing clarity, structure, and inspiration
Understands how technology, data, and process work together to create clarity, consistency, and great employee experiences
Ability to translate business needs into practical solutions and lead teams through modernization and change
Comfortable shaping long-term people strategies and executing them hands-on
Preference for candidates residing in EMEA or the United States

Responsibilities

Lead and evolve People Solutions: Oversee a global team responsible for people operations and HRIS (including Workday management), ensuring accuracy, compliance, and exceptional service delivery across all employee touchpoints
Modernize tools: Oversee Lime’s HR technology strategy, including Workday optimization, automation, integrations, and vendor management, driving digital transformation and efficiency
Drive operational excellence: Ensure timely and accurate handling of employee support requests and transactions in line with SLAs, compliance standards, and teammate expectations
Own payroll operations: Own payroll operations in partnership with Finance, ensuring accuracy, timeliness, and alignment with global regulatory and reporting requirements
Ensure compliance: Partner with Legal, Compliance, and COEs to ensure adherence to all state, federal, and international labor requirements, including documentation, background checks, onboarding/offboarding, leaves, investigations, and record retention
Simplify through partnership: Collaborate with IT, Finance, Legal, and People COEs to align systems, policies, and processes that enable consistent and scalable People practices
Use data to improve: Analyze case trends, service metrics, and workload distribution to identify and implement improvements in processes and automation, enhancing the teammate experience
Develop the team: Mentor, coach, and develop a high-performing People Solutions team, fostering a culture of continuous improvement, accountability, and exceptional service
Manage change: Drive adoption of new tools and processes through clear communication, training, and change management, ensuring understanding and engagement at all levels

Skills

Key technologies and capabilities for this role

People OperationsHR SystemsProcess DesignTeam LeadershipChange ManagementData-Driven HRGlobal OperationsEmployee ExperienceHR TechnologyStrategic Planning

Questions & Answers

Common questions about this position

What is the salary range for the Director, People Solutions role?

The salary range is $149K - $256K.

Is this position remote, and are there any location preferences?

This is a remote position with a preference for candidates residing in EMEA or the United States to maintain effective collaboration across teams.

What key skills and experience are required for this role?

The role requires depth in People Operations and systems design, expertise in HRIS including Workday management, ability to lead global teams through modernization and change, and skills in technology, data, and process integration for employee experiences.

What is the company culture like at Lime?

Lime emphasizes building a positive and consistent work culture through efficient, compliant, and employee-centered operations, with systems designed to make work easier and help every employee do their best work.

What makes a strong candidate for this Director role?

A strong candidate has proven ability to elevate People Operations into a strategic driver of growth, thrives in complexity and transformation, and can translate business needs into practical solutions while leading teams effectively.

Lime

Provides shared electric bikes and scooters

About Lime

Lime operates in the micromobility market, providing shared electric bikes and scooters for rent through a mobile app. Users can easily locate, unlock, and pay for these vehicles, making it a convenient option for short-distance travel. The company generates revenue primarily through ride fees, which include a base fee and a per-minute charge. Lime differentiates itself from competitors by focusing on sustainability and continuously upgrading its fleet, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with cities to integrate its services into public transportation networks and is piloting augmented reality technology to improve parking solutions. The goal of Lime is to create a future where transportation is shared, affordable, and carbon-free.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$1,429.9MTotal Funding

CONVERTIBLECompany Stage

Automotive & Transportation, Energy, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions

Scale with a rapidly growing organization, with significant opportunity for growth

Play a role in the transformation of urban mobility and sustainability

Work with a team of successful, fun and motivated people

Competitive salary and benefits

Risks

Competition from Bolt Technology's U.S. expansion may impact Lime's market share.

Uber's 'One Less Car' trial includes competitors, potentially diluting Lime's customer base.

Regulatory challenges in new markets like Vancouver could delay Lime's expansion plans.

Differentiation

Lime is the world's largest shared electric vehicle company, leading in micromobility.

Lime's computer vision platform enhances safety with advanced sidewalk detection technology.

LimeGlider offers a unique seated electric vehicle experience, blending bike comfort with scooter ease.

Upsides

Lime's partnership with Vancouver strengthens its position in the Canadian micromobility market.

Collaboration with Uber's 'One Less Car' trial could expand Lime's user base significantly.

New e-bikes with throttle in Seattle improve user experience on hilly terrains.

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