[Remote] Head of Solutions Consulting at Candid Health

United States

Candid Health Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 7+ years of experience in Solutions Consulting, Sales Engineering, or related customer-facing roles
  • At least 2+ years in leadership or management
  • Experience standing up a Solutions Consulting function from scratch (processes, tools, playbooks, hiring)
  • Demonstrated success building and scaling Solutions Consulting or pre-sales functions in high-growth environments
  • Proven ability to translate complex technical capabilities into valued business outcomes for executive stakeholders
  • Track record of partnering with Sales leadership to drive enterprise acquisition and revenue growth
  • Excellent communication, executive presence, presentation skills and strong technical depth
  • Highly organized with strong project management skills; able to balance hands-on deal support with team leadership
  • Familiarity with CRM or sales enablement system administration (Salesforce, HubSpot, etc.)

Responsibilities

  • Build and lead a high-performing Solutions Consulting team, setting clear expectations, coaching for excellence, and driving career development
  • Define and implement operating rhythms, best practices, and metrics to ensure consistent delivery of value and delight
  • Partner with Sales and Delivery leadership to forecast capacity needs and integrate Solutions Consulting into GTM headcount planning
  • Foster a culture of collaboration, performance, and accountability
  • Own pre-sales responsibilities including leading demos, building ROI models, completing RFPs, and facilitating discovery sessions
  • Partner with Account Executives to effectively communicate technical accounting features and benefits to customers
  • Propose effective product solutions for each customer by anchoring on a deep understanding of integration and configuration options
  • Continue to serve as a senior Solutions Consultant for high-priority deals — modeling best practices in discovery, solution design, and executive presentations
  • Create scalable sales enablement resources (demos, case studies, value frameworks) to equip the broader sales org
  • Partner with Delivery and Implementation teams to ensure smooth handoff from pre-sales solution design into implementation and long-term success
  • Serve as the voice of the customer with Product and Marketing, feeding insights into roadmap, messaging, and competitive differentiation
  • Establish foundational processes, tools, and knowledge management systems for the Solutions Consulting function
  • Track and report on team impact, including win rates, pipeline influence, and customer value delivered
  • Continuously evaluate and improve solutioning frameworks, demo approaches, and ROI modeling to meet evolving market needs

Skills

Candid Health

Automated revenue cycle management platform for healthcare

About Candid Health

Candid Health specializes in automated revenue cycle management for healthcare providers. Its platform identifies and resolves issues that impact revenue cycles, helping to optimize insurance collections. The platform is designed to integrate seamlessly with various healthcare infrastructures, whether custom-built or commercial. Clients pay a subscription fee for access to the platform, which allows them to streamline their billing processes and improve revenue collection rates. Candid Health differentiates itself by focusing on automation and ease of integration, making it a reliable choice for healthcare providers seeking efficient billing solutions. The company's goal is to enhance the financial performance of healthcare providers by simplifying and improving their revenue cycle management.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$43.9MTotal Funding
SERIES_BCompany Stage
Enterprise Software, HealthcareIndustries
51-200Employees

Benefits

Remote Work Options
Company Equity
Mental Health Support

Risks

Emerging startups in healthcare automation threaten Candid Health's market share.
Stricter compliance requirements could increase operational costs for Candid Health.
Continuous AI advancements may lead to increased R&D expenses for platform updates.

Differentiation

Candid Health automates revenue cycle management with AI, reducing administrative burdens for providers.
The platform offers seamless API integration, enhancing compatibility with existing healthcare systems.
Candid Health's end-to-end automation optimizes financial operations, improving patient experiences.

Upsides

AI-driven healthcare billing solutions are expected to grow by 40% in five years.
Blockchain integration offers enhanced security, complementing Candid Health's platform.
Telehealth's rise increases demand for efficient billing solutions, benefiting Candid Health.

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