[Remote] Head of Solutions Consulting at Candid Health

United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

7+ years of experience in Solutions Consulting, Sales Engineering, or related customer-facing roles; at least 2+ years in leadership or management
Experience standing up a Solutions Consulting function from scratch (processes, tools, playbooks, hiring)
Demonstrated success building and scaling Solutions Consulting or pre-sales functions in high-growth environments
Proven ability to translate complex technical capabilities into valued business outcomes for executive stakeholders
Track record of partnering with Sales leadership to drive enterprise acquisition and revenue growth
Excellent communication, executive presence, presentation skills and strong technical depth
Highly organized with strong project management skills; able to balance hands-on deal support with team leadership
Familiarity with CRM or sales enablement system administration (Salesforce, HubSpot, etc.)
Enterprise healthcare tech experience

Responsibilities

Build and lead a high-performing Solutions Consulting team, setting clear expectations, coaching for excellence, and driving career development
Define and implement operating rhythms, best practices, and metrics to ensure consistent delivery of value and delight
Partner with Sales and Delivery leadership to forecast capacity needs and integrate Solutions Consulting into GTM headcount planning
Foster a culture of collaboration, performance, and accountability
Own pre-sales responsibilities including leading demos, building ROI models, completing RFPs, and facilitating discovery sessions
Partner with the Candid Health Account Executives to effectively communicate technical accounting features and benefits to customers by delivering tailored product demonstrations, illustrating workflows for admins & end users, and evangelizing value proposition
Propose effective product solutions for each customer by anchoring on a deep understanding of the full range of integration and configuration options
Continue to serve as a senior Solutions Consultant for high-priority deals — modeling best practices in discovery, solution design, and executive presentations
Create scalable sales enablement resources (demos, case studies, value frameworks) to equip the broader sales org
Partner with Delivery and Implementation teams to ensure smooth handoff from pre-sales solution design into implementation and long-term success
Serve as the voice of the customer with Product and Marketing, feeding insights into roadmap, messaging, and competitive differentiation
Establish foundational processes, tools, and knowledge management systems for the Solutions Consulting function
Track and report on team impact, including win rates, pipeline influence, and customer value delivered
Continuously evaluate and improve solutioning frameworks, demo approaches, and ROI modeling to meet evolving market needs

Skills

Key technologies and capabilities for this role

Solutions ConsultingTeam LeadershipROI ModelingRFPProduct DemosDiscovery SessionsSolution DesignExecutive PresentationsSales EnablementGTM PlanningHealthcare TechPre-Sales

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is remote.

What experience is required for the Head of Solutions Consulting role?

Candidates need 7+ years in Solutions Consulting, Sales Engineering, or related customer-facing roles, with at least 2+ years in leadership or management, experience standing up a Solutions Consulting function from scratch, and success building and scaling such functions in high-growth environments.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of team leadership is expected in this role?

You will build and lead a high-performing Solutions Consulting team, set clear expectations, coach for excellence, drive career development, define operating rhythms and best practices, and foster a culture of collaboration, performance, and accountability.

What makes a strong candidate for this position?

A strong candidate has enterprise healthcare tech experience, proven ability to translate complex technical capabilities into business outcomes for executives, and experience leading demos, building ROI models, and partnering cross-functionally in high-growth settings.

Candid Health

Automated revenue cycle management platform for healthcare

About Candid Health

Candid Health specializes in automated revenue cycle management for healthcare providers. Its platform identifies and resolves issues that impact revenue cycles, helping to optimize insurance collections. The platform is designed to integrate seamlessly with various healthcare infrastructures, whether custom-built or commercial. Clients pay a subscription fee for access to the platform, which allows them to streamline their billing processes and improve revenue collection rates. Candid Health differentiates itself by focusing on automation and ease of integration, making it a reliable choice for healthcare providers seeking efficient billing solutions. The company's goal is to enhance the financial performance of healthcare providers by simplifying and improving their revenue cycle management.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$43.9MTotal Funding

SERIES_BCompany Stage

Enterprise Software, HealthcareIndustries

51-200Employees

Benefits

Remote Work Options

Company Equity

Mental Health Support

Risks

Emerging startups in healthcare automation threaten Candid Health's market share.

Stricter compliance requirements could increase operational costs for Candid Health.

Continuous AI advancements may lead to increased R&D expenses for platform updates.

Differentiation

Candid Health automates revenue cycle management with AI, reducing administrative burdens for providers.

The platform offers seamless API integration, enhancing compatibility with existing healthcare systems.

Candid Health's end-to-end automation optimizes financial operations, improving patient experiences.

Upsides

AI-driven healthcare billing solutions are expected to grow by 40% in five years.

Blockchain integration offers enhanced security, complementing Candid Health's platform.

Telehealth's rise increases demand for efficient billing solutions, benefiting Candid Health.

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