Sr Manager, Salesforce Effectiveness at Alcon

Mississauga, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Eye Care, Medical DevicesIndustries

Requirements

Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
Minimum 6 years in sales operations, commercial excellence, or sales effectiveness roles within MedTech, healthcare, or life sciences
Proven track record in designing and implementing sales process improvements, including territory alignment, call planning, and field force sizing
Strong experience in quota and incentive compensation design, ensuring compliance with industry regulations and motivating field performance
Expertise in sales enablement tools and CRM systems (e.g., Salesforce, Veeva) and familiarity with MedTech-specific digital platforms
Demonstrated ability to lead cross-functional projects and influence senior stakeholders across Sales, Marketing, Finance, and IT

Responsibilities

Drive sales process optimization through planning frameworks that enable teams to fully leverage new and existing commercial capabilities
Design and manage quota and incentive structures in partnership with Finance and Sales Leadership to create motivating, equitable models that reduce complexity and improve field execution
Develop and deliver localized playbooks and toolkits that accelerate adoption of sales tools and ensure compliance across the field
Lead field engagement and change management initiatives, championing alignment across Canada, Americas, and Global teams to simplify rollouts and communication
Offer actionable insights on field force operational matters to inform decision-making and improve execution
Collaborate with sales and customer technology, customer success and business insights teams to ensure systems and processes effectively support sales operations and field force needs
Define performance metrics and reporting, establish KPIs, and partner with analytics to uncover insights that shape future strategies and business models

Skills

Key technologies and capabilities for this role

SalesforceSales OperationsQuota DesignIncentive CompensationTerritory DesignField Force SizingChange ManagementSales Process OptimizationCommercial ExcellencePlaybooks

Questions & Answers

Common questions about this position

What experience is required for the Sr Manager, Salesforce Effectiveness role?

A Bachelor’s Degree or equivalent experience is required, along with a minimum of 6 years in sales operations, commercial excellence, or sales effectiveness roles within MedTech, healthcare, or life sciences. Candidates need a proven track record in designing and implementing sales process improvements, including territory alignment, call planning, and field force sizing, plus strong experience in quota and incentive compensation.

Where is this position located?

The role is based in Mississauga, Canada.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does Alcon's company culture emphasize?

Alcon fosters an inclusive culture, drives meaningful work to help people see brilliantly, innovates boldly, champions progress, acts with speed, and recognizes commitment and contributions.

What makes a strong candidate for this position?

Strong candidates will have 6+ years in sales operations or commercial excellence in MedTech/healthcare/life sciences, proven success in sales process improvements like territory design and field force sizing, and experience with quota/incentive design.

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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