Sr. Manager, Fulfillment at Baxter International

Mississauga, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Bachelor’s degree in Supply Chain, Leadership, Logistics, Industrial Engineering, or related field
5+ years of progressive experience in supply chain or fulfillment operations
At least 4 years in a leadership role
Strong communication and interpersonal skills with ability to influence across levels
Proven experience in operational execution

Responsibilities

Lead and develop high-performing teams across fulfillment and logistics operations
Partner closely with the Customer Service team to ensure alignment on daily operational execution
Champion Baxter’s culture levers of Speed, Simplicity, Collaboration, and Courage
Set strategic direction and deploy operational plans aligned with business objectives
Sponsor and lead cross-functional initiatives to improve service, cost, and compliance
Oversee fulfillment operations including inventory management, frozen shipper supply continuity, and reverse logistics
Drive operational excellence within Baxter network and 3PL partner in Canada
Implement and sustain Baxter Operating System (BOS) practices to optimize performance and enforce continuous improvement
Monitor KPIs and use data analytics to identify opportunities for improvement
Collaborate with Customer Service and Commercial teams to ensure timely resolution of customer inquiries, returns, and complaints
Act as a local escalation point for operational service issues
Coordinate with customer service, commercial teams, 3PLs, transportation, and warehousing for seamless operations
Ensure fulfillment operations comply with cGDP, cGMP, OSHA, DEA, and other regulatory requirements
Promote a zero-harm safety culture and lead site-level EHS initiatives
Lead process improvement initiatives focused on cost reduction, efficiency, and service enhancement
Encourage innovation and assess feasibility of new technologies and automation
Partner with market planning leadership to optimize Canadian network inventory levels and mitigate back orders
Proactively monitor DC inventory levels and guide 3PL to transfer stock to maximize efficiency and limit back orders

Skills

Key technologies and capabilities for this role

WarehousingDistributionTransportationLogisticsSupply ChainOperations ManagementTeam LeadershipContinuous ImprovementStakeholder EngagementData-Driven Decision-MakingStrategic Planning

Questions & Answers

Common questions about this position

What is the location or work arrangement for this role?

This role is focused on Fulfillment Operations in Canada.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What key skills and experiences are required for this role?

The role requires strong leadership to develop high-performing teams, expertise in operational execution including inventory management and logistics, cross-functional stakeholder engagement, data-driven decision-making, and experience with continuous improvement practices.

What is the company culture like at Baxter?

Baxter's culture is driven by courage, trust, and collaboration, with levers of Speed, Simplicity, Collaboration, and Courage. Colleagues are empowered to take ownership, make an impact, and hold each other accountable for exceptional results.

What makes a strong candidate for this Sr. Manager role?

A strong candidate is a dynamic leader with proven experience in leading fulfillment and logistics teams, driving operational excellence, collaborating cross-functionally with customer service and commercial teams, and using data analytics for continuous improvement.

Baxter International

Provides essential medical products and services

About Baxter International

Baxter International provides a wide range of medical products and services essential for healthcare. The company operates in several areas, including critical care, hospital care, nutritional care, renal care, and surgical care. Its products are used in various settings, from emergency rooms to home healthcare, helping to meet the needs of patients and healthcare professionals. Baxter develops, manufactures, and distributes medical devices, pharmaceuticals, and biotechnology products, generating revenue through sales to healthcare providers and institutions. A key aspect that sets Baxter apart from competitors is its recent acquisition of Hillrom, which enhances its ability to offer comprehensive healthcare solutions. The company's goal is to improve care outcomes and increase access to healthcare through continuous innovation and a focus on patient needs.

Deerfield, IllinoisHeadquarters

1931Year Founded

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Parental Leave

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Commuter Benefits

Mental Health Support

Risks

Needle-free injection technology could disrupt Baxter's traditional injection-based therapies.

Shift to home healthcare may require Baxter to adapt its product offerings.

Growing digital health importance necessitates further investment from Baxter to stay competitive.

Differentiation

Baxter's acquisition of Hillrom enhances its comprehensive healthcare solutions portfolio.

Strong focus on patient-centric innovation sets Baxter apart in the healthcare industry.

Baxter's partnerships, like with Ayogo, leverage digital health for improved patient outcomes.

Upsides

Baxter's investment in Medically Home aligns with the growing home healthcare market.

Rising demand for personalized medicine offers Baxter opportunities for targeted therapies.

Expansion in telehealth supports Baxter's integrated healthcare solutions strategy.

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