Sr. Laboratory Automation Specialist at Thermo Fisher Scientific

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceutical, Biotechnology, Life SciencesIndustries

Requirements

Bachelor’s degree, preferably in science (Biology, Chemistry, Computer), Engineering, or related field
8 years minimum relevant industry experience
5 years in a role directly collaborating with customers
Experience in Pharma or Biotech industries working with laboratory instrumentation preferred
Software problem-solving techniques and ability to troubleshoot electro-mechanical devices
Analytical skills to identify complexities and address appropriate solutions
Proficiency with programming languages (C++, Python, or other)
Familiarity with IQ/OQ validation or GxP requirements is considered an asset
Valid Passport
Ability to travel up to 20% of the time internationally without restrictions

Responsibilities

Act as the primary onsite point of contact for clients during installation, training, and ongoing support
Lead discussions and provide customers with solutions & recommendations to achieve their goals
Work closely with the client’s automation group and scientists on feedback and lessons learned, sharing them with internal teams to drive and implement continuous improvements
Collaborate with engineering and applications teams to implement technical improvements and address hardware and software automation issues
Translate customer’s scientific requirements to develop & implement automated workflows using Momentum™ scheduling software
Serve as the technical lead in defining data-handling requirements and configuring systems to interact with the customer’s Lab Information Management System (LIMS) as needed
Maintain uptime and provide technical assistance to ensure continuous operation of Thermo Fisher manufactured products including the tracking of quality and response-time metrics
Support customer support issues internally for various automation platforms
Coordinate and perform software upgrades and system re-qualification processes
Lead discussions with 3rd party instrument vendors in relation to integration and/or software issues

Skills

Key technologies and capabilities for this role

Laboratory AutomationRoboticsAutomated Laboratory SystemsHardware AutomationSoftware AutomationInstallationClient TrainingTroubleshootingScientific Applications

Questions & Answers

Common questions about this position

What is the work location and arrangement for this role?

This is a customer site-based role that supports the Lab Automation group with headquarters in Burlington, Ontario.

What education and experience are required for this position?

A Bachelor’s degree preferably in science (Biology, Chemistry, Computer), Engineering, or related field is required, along with a minimum of 8 years relevant industry experience and 5 years directly collaborating with customers. Experience in Pharma or Biotech industries working with laboratory instruments is also needed.

What does the company culture emphasize?

The culture is dedicated to impactful work, innovative thinking, working the right way for the right reasons, and always keeping the customer top of mind.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What makes a strong candidate for this Senior Laboratory Automation Specialist role?

Strong candidates will have a Bachelor’s degree in a relevant field, 8+ years of industry experience including 5 years collaborating with customers, and experience in Pharma or Biotech with laboratory instruments, along with skills in team collaboration and translating scientific requirements into automated workflows.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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