[Remote] Sr HR Generalist at Upwork

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Talent Management, Workforce Solutions, AI, BiotechnologyIndustries

Requirements

Candidates should possess strong communication and influencing skills, with demonstrated experience in HR operations, employee relations, and coaching. Applied knowledge of HR best practices and familiarity with employment law concepts are required, along with proven problem-solving and analytical skills. Experience driving continuous improvement in HR practices, policies, and tools, along with adaptability and organizational skills to thrive in a fast-moving environment, are also necessary.

Responsibilities

The Senior Human Resources Generalist will serve as a trusted advisor to employees and leaders, providing guidance on employee relations and conflict resolution. They will lead and improve HR programs focused on performance management, offboarding, and organizational planning, and facilitate coaching conversations to enhance leadership capability and team performance. Responsibilities also include collaborating on organizational planning, change management, and employee engagement initiatives, leveraging HR data to inform decisions, and partnering with HR colleagues to ensure consistent policy application and compliance.

Skills

Employee Relations

Conflict Resolution

Performance Management

Organizational Planning

HR Program Development

Coaching

Leadership Development

Upwork

Online platform connecting freelancers and clients

About Upwork

Upwork connects freelancers with clients looking for various services in the gig economy, which focuses on short-term contracts instead of permanent jobs. The platform allows freelancers to create profiles that showcase their skills, while clients can post job listings for specific projects. Freelancers bid on these projects, and clients choose the best candidates based on proposals and reviews. Upwork earns revenue through service fees charged to freelancers based on their earnings, with a tiered structure that rewards long-term client relationships. The platform also offers premium memberships and additional services for enhanced visibility and access to job listings. Upwork provides tools for time tracking, invoicing, and project management, making it easier for both freelancers and clients to manage their work and payments. The goal of Upwork is to facilitate successful project completion by bridging the gap between freelancers and clients.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$143.8MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Employee Stock Purchase Plan

Risks

Increased competition from Fiverr and Toptal threatens Upwork's market share.

The new Fiverr-style Project Catalog may commoditize services, reducing freelancers' perceived value.

Strategic shifts under new management may not align with current client expectations.

Differentiation

Upwork connects freelancers with clients across diverse industries, enhancing global work opportunities.

The platform offers tools like time tracking and invoicing for efficient project management.

Upwork's tiered fee structure incentivizes long-term client relationships, differentiating it from competitors.

Upsides

Upwork's acquisition of Objective AI enhances its AI capabilities for better talent matching.

The introduction of Featured Jobs increases visibility for job posts, attracting more candidates.

Upwork's recognition as the top job posting site boosts its credibility among employers.

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