Sr Engagement Manager at Workday

Hong Kong

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, SaaSIndustries

Requirements

Expert with the Workday Deployment Methodology
Ability to lead/manage mid to large deployments
Capability to resolve complex issues in creative and effective ways
Experience supporting executive level expectations and providing internal suggestions to management based on field experience to enhance the Workday Deployment Methodology
Experience ensuring successful implementation of Workday product on large projects
Ability to drive client implementation and develop key project results (e.g., charter, project/staffing plan, issue logs)
Experience partnering with Client project managers to resolve issues
Ability to lead projects to agreed upon budget and deliver profitably
Capability to provide advice, direction, and guidance to Workday Deployment Partner Project Directors and Project Managers

Responsibilities

Project lead one or more Workday product implementations concurrently, including Partner-led deployments
Ensure the project is successfully delivered within the budget and time outlined in the SOW
Participate in the sales cycle when requested to gather requirements, formulate delivery approach, and develop a proposal/SOW
Provide guidance and mentoring to Professional Services resources working on implementations
Ensure projects are properly planned and staffed
Identify/resolve all issues that could impact project scope and/or timeframes
Work with Delivery Assurance to ensure compliance with agreed to checkpoints
Present at Executive Steering Committee meetings
Be a liaison for Professional Services when interacting with sales and/or business development
Identify opportunities to position other service offerings
Assist in the transition of the customer from Professional Services to Product Support
Present client with change (incomplete in description)

Skills

Workday

Cloud applications for finance and HR management

About Workday

Workday provides enterprise cloud applications that focus on finance and human resources for medium to large-sized businesses across various industries. Its main products include Workday Human Capital Management, Workday Financial Management, Workday Adaptive Planning, and Workday Student, which help organizations manage their workforce and streamline financial operations. The software operates on a subscription model, allowing clients to pay a recurring fee based on the number of users and specific modules needed. This model supports continuous updates and improvements to the software. Workday stands out from competitors due to its strong emphasis on customer satisfaction and employee engagement, offering tools like Workday Peakon Employee Voice to enhance workforce experience. The company's goal is to provide essential tools that improve operational efficiency and support businesses in managing their human resources and financial operations effectively.

Pleasanton, CaliforniaHeadquarters

2005Year Founded

$209.4MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Hybrid Work Options

Performance Bonus

Stock Options

Professional Development Budget

Conference Attendance Budget

Risks

Emerging HR tech startups like Buk could challenge Workday's market share.

Dependency on third-party platforms like Udemy may complicate service delivery.

Strategic shifts under new leadership could disrupt existing customer relationships.

Differentiation

Workday is a leader in cloud-based HCM and ERP solutions for large enterprises.

The company offers a subscription model ensuring steady revenue and continuous software updates.

Workday's focus on employee engagement tools like Peakon sets it apart in the market.

Upsides

Increased demand for cloud HCM solutions boosts Workday's market potential.

AI-driven analytics enhance Workday's financial management offerings with predictive insights.

Workday's partner ecosystem expansion, like with MetLife, opens new customer opportunities.

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