Senior Director of Identity and Access Management (IAM)

Employment Type: Full-time

Position Overview

CrowdStrike, a global leader in cybersecurity, is seeking a highly skilled and experienced Senior Director of Identity and Access Management (IAM). This role will provide technical expertise, leadership, and daily support for the IAM Team, ensuring seamless user access to all internal systems worldwide. Reporting to the internal cybersecurity team, this position is crucial in supporting CrowdStrike's global functions with a strong emphasis on customer-focused service delivery.

About CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes, and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, our community, and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

What You’ll Do

The Senior Director of IAM will be responsible for the global identity and access management architecture, systems, and related services. This role leads the IAM division, managing a team that supports platform identity and access for enterprise services such as ERP, CRM, HRIS, SaaS, Network, and private/public cloud environments.

Key responsibilities include:

• Global IAM Architecture: Overseeing the global identity and access management architecture, systems, and related services.
• Team Leadership: Managing a team that supports platform identity and access for enterprise services across various platforms.
• Process Improvement: Establishing and refining processes, techniques, tools, and methods used by the IAM team to provide exceptional support and services.
• Customer Focus: Ensuring services are delivered in a customer-focused approach, prioritizing security, efficiency, timeliness, and accuracy.
• Relationship Management:
  • Managing key relationships to ensure services align with business requirements.
  • Developing strong relationships with business colleagues to understand and deliver solutions that meet their needs.
  • Using diplomacy and relationships to advance the risk management program.
• Compliance and Best Practices:
  • Ensuring compliance with information security standards, policies, and procedures.
  • Communicating and implementing industry best practices for zero-trust-based solutions.
• Performance Measurement: Effectively measuring user satisfaction with IAM services and continuously working to improve it.
• Strategy and Talent Development:
  • Establishing organizational strategy.
  • Recruiting, developing, and building top technical talent with the necessary soft skills for world-class customer service.
• Project Management:
  • Presenting projects for management approval.
  • Approving overall solutions, designs, and cost estimates for projects.
  • Monitoring project status to ensure adherence to cost, quality, and schedule.
• Service Level Management: Setting specific service level expectations and measuring performance against them.
• Collaboration: Collaborating with leadership and subject matter experts.

Requirements

The ideal candidate will thrive in a hyper-growth, fast-paced environment and possess:

• A solid technical background in identity management.
• Global, large-scale enterprise experience.
• Problem-solving skills with a growth mindset.
• An innovative, positive attitude.
• The ability to motivate a team to achieve specific goals.
• Experience with IAM-related technologies such as SAML, multi-factor authentication, single sign-on, and authentication integration with key enterprise systems.

Application Instructions

Please refer to the company's standard application process.

Company Information

CrowdStrike is a global leader in cybersecurity, protecting the people, processes, and technologies that drive modern organizations. We redefine modern security with the world's most advanced AI-native platform, stopping breaches and enabling businesses to thrive.