[Remote] Sr. Designer 1, Product Design at Chamberlain Group

Illinois, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Bachelor's Degree in Design, Graphic Design, Human-Computer Interaction, or related field plus 4+ years of experience in User Experience or UI Design
Minimum of four (4) years of job-related experience with a Bachelor's degree strongly preferred; or minimum of six (6) years of job-related experience without a Bachelor's degree
Portfolio of work that showcases design process, skillsets, and past-projects
Knowledge of best-practices in UX research and usability testing
Proficiency with industry-standard design, wireframing, prototyping, documentation, and presentation tools (Figma, Adobe Creative Suite, Overflow, Zeplin, Keynote, PowerPoint, Excel, Word, Jira, Confluence, Teams, Slack)
Ability to travel up to 15% - Internationally and Domestically

Responsibilities

Work across Chamberlain Group’s smart access ecosystem of products and directly on the myQ platform
Sit within the Experience Design team and support design activities that will drive incredible experiences
Work with a cross-functional team to support continuous product discovery and delivery with multiple UI/UX design activities including research, iterative prototyping, and design documentation
Develop deep customer knowledge and empathy to drive user experience design efforts and leverage customer insights, data, and trends to make sound design decisions
Work with product owners and research team to test concepts with target users and drive successful research
Support user-story development and translate actionable insights to the product teams
Drive the human-centered design process and apply it to key business initiatives
Focus on advancing the myQ user experience across mobile, web, and automotive platforms considering both renovation (70%) and innovation (30%) opportunities
Drive both UX and/or UI design initiatives based on business priorities and design team objectives
Provide feedback and guidance to junior designers
Comply with health and safety guidelines and rules
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge
Contribute to the team effort by accomplishing related results and participating on projects as needed

Skills

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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