Sr. Business Systems Analyst at OpenGov

Pune, Maharashtra, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Government Technology, Software, SaaSIndustries

Requirements

The ideal candidate will have a strong technical background and experience in administering and strategically evolving Atlassian products, including Jira Software, Work Management, Service Management, Confluence, and related integrations. A clear understanding and working knowledge of Agile, GIST, ITIL, and SDLC practices are essential, as is experience in leading cross-functional systems initiatives and integrating various business and technical systems. Proven ability to gather and analyze stakeholder requirements, develop and document business processes, and create reporting frameworks is also required.

Responsibilities

The Senior Business Systems Analyst will lead the administration and governance of the Atlassian stack, designing and implementing best-practice workflows, custom configurations, and integrations to enhance team productivity. Responsibilities include maintaining system performance, providing tooling support and training, managing vendor relationships, and ensuring tooling aligns with industry practices. The role also involves leading strategic projects, integrating Jira with other business systems, gathering requirements, developing and documenting optimized business processes, creating reporting frameworks, and presenting insights to stakeholders to drive system adoption and operational efficiency.

Skills

Jira Software

Work Management

Service Management

Confluence

Atlassian

Systems Administration

Business Process Analysis

Data Integrity

Workflow Optimization

Technical Proficiency

Scalable Systems Solutions

Operational Efficiency

Agility

Visibility

Technology Integration

Strategic Initiatives

OpenGov

Cloud-based software for government organizations

About OpenGov

OpenGov provides cloud-based software solutions tailored for the public sector, focusing on strategic budgeting, planning, permitting, licensing, and code enforcement. Their products help government organizations transition from paper-based processes to digital workflows, significantly reducing the time and resources needed for tasks like budget creation, which can be completed in half the usual time. OpenGov stands out from competitors by leveraging extensive experience in the public sector to address specific challenges faced by local governments, such as outdated systems and the need for transparency. The company's goal is to empower government leaders with better data analysis tools to enhance decision-making and improve engagement with constituents.

Redwood City, CaliforniaHeadquarters

2012Year Founded

$221.8MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Government & Public SectorIndustries

501-1,000Employees

Benefits

Competitive Salary

Work from Anywhere

Unlimited Vacation

Mission-Driven Colleagues

World-Class Healthcare

Professional Development

Family Matters

Amazing Customers

Risks

Increased competition from other SaaS providers targeting the public sector.

Integration challenges from iGovServices acquisition may disrupt existing services.

Reliance on cloud solutions makes OpenGov vulnerable to service outages.

Differentiation

OpenGov specializes in cloud-based solutions tailored for the public sector.

The company offers strategic budgeting, permitting, and licensing software for governments.

OpenGov's software reportedly halves the time needed for budget creation.

Upsides

Growing demand for cloud solutions as governments modernize outdated systems.

Acquisition of iGovServices expands OpenGov's offerings into tax and revenue management.

Rising adoption of electronic bidding systems enhances OpenGov's procurement solutions.

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