[Remote] Senior Systems Analyst at ConnectWise

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, BiotechnologyIndustries

Requirements

Candidates must possess a strong knowledge of Salesforce, Salesforce CPQ, and the quote-to-cash process. Proficiency in SQL, Snowflake, MS Access querying, and reporting tools like MS Excel, Power Automate, Power Pivot, and Power BI is required. Experience with Data Loader, middleware integration between Salesforce and ERP solutions (e.g., Netsuite), and familiarity with relational database and client-server concepts are also necessary. The ability to manage projects independently, meet deadlines, prioritize requests, and adapt to new technologies is essential, along with strong organizational, detail-oriented, and self-motivated work habits.

Responsibilities

The Senior Systems Analyst will analyze business problems, document findings, and recommend technical solutions, including creating, updating, and managing SKUs. This role involves testing designs, managing QA and UAT, and rolling out new processes and procedures. Responsibilities include managing Salesforce data feeds and integrations, analyzing and optimizing business operations, identifying data trends and deficiencies, and monitoring business system performance. Additionally, the analyst will collect, analyze, and report data for accurate invoicing and SKU counts, ensure timely report delivery, and provide support to cross-functional teams, potentially coaching other team members.

Skills

Salesforce

System Analysis

Process Improvement

Data Analysis

UAT

Integration Management

ConnectWise

Software platform for IT business management

About ConnectWise

ConnectWise provides a software platform designed for Technology Solutions Providers (TSPs) to manage their business operations effectively. The platform includes tools for business management, remote monitoring and management, remote access, and automation of quotes and proposals, as well as conducting cybersecurity risk assessments. It integrates with numerous key vendors, creating a comprehensive ecosystem that supports various IT sector clients in managing their as-a-service business models. Unlike many competitors, ConnectWise emphasizes community engagement through its network, The IT Nation, which promotes collaboration and knowledge sharing among users. The goal of ConnectWise is to empower TSPs to streamline their operations and enhance their service offerings while fostering an inclusive culture that values diverse contributions from its employees.

Tampa, FloridaHeadquarters

1982Year Founded

$569KTotal Funding

SEEDCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Leadership transition may lead to strategic shifts or instability.

Increased competition from companies like Liongard could impact market share.

Integration challenges with PowerDMARC and EasyDMARC may affect operations.

Differentiation

ConnectWise offers a comprehensive software platform for Technology Solutions Providers (TSPs).

The company integrates with hundreds of vendors, creating a robust ecosystem for users.

ConnectWise fosters a highly engaged community, known as The IT Nation.

Upsides

Growing demand for remote monitoring solutions supports ConnectWise's offerings.

The rise of cloud-based solutions aligns with ConnectWise's subscription revenue model.

Increased collaboration in the IT ecosystem benefits ConnectWise's integration strategy.

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